• SONAR
  • Sonar Platinum verdict: bugfestapalooza
2015/04/03 20:33:00
jamesyoyo
I am writing an orchestral piece: 35 midi tracks, 10 outputs, 5 vsts and nothing bounced down.
This piece of crap version has now crashed on me 24 times since I installed it last week. Always loses my audio driver.
When I have more than 7 tracks together in PRV it lags when moving notes in a most sluggish and pain in the ass way.
It doesn't paste right either: sometimes it works,sometimes not. No rhyme nor reason to it.
Anyone else looking to get their money back?
 
 
2015/04/03 20:41:05
kitekrazy1
Well at least I know you are not a troll.  What 5 VSTs are you using?
2015/04/03 20:53:16
jamesyoyo
3 kontakt 5 64-bit
2 Philharmonik 32-bit
2015/04/03 21:19:24
Anderton
jamesyoyo
I am writing an orchestral piece: 35 midi tracks, 10 outputs, 5 vsts and nothing bounced down.
This piece of crap version has now crashed on me 24 times since I installed it last week. Always loses my audio driver.
When I have more than 7 tracks together in PRV it lags when moving notes in a most sluggish and pain in the ass way.
It doesn't paste right either: sometimes it works,sometimes not. No rhyme nor reason to it.
Anyone else looking to get their money back?

 
If you've been following these forums, it's clear you're not having a typical experience. Unfortunately you've given no system information that could help with diagnostics, however, there is a clue: "Always loses my audio driver." I suspect the problem lies somewhere in the path between SONAR and the audio output. It could also relate to the graphics driver, or the existence of an HD Audio Codec installed by a graphics card...RAM gone bad...actually there are multiple possibilities.
 
The only reason I'm trying to draw your attention away from SONAR is because using a few dozen MIDI tracks with a reasonable number of virtual instruments is a common scenario for many users, and SONAR works for them. So it's likely there's some kind of interaction going on in your system that once solved, will provide the expected level of performance.
 
However, troubleshooting via forum is likely to be very inefficient because of the lag time in asking follow-up questions. I presume your issue isn't obvious or you would have fixed it by now. Free phone support is part of the Platinum package, and that would be a good place to start.
 
Also, check out Obedia. I have a friend who was getting endless crashes with Cubase and Pro Tools, even with a custom computer supposedly configured for Cubase. He switched to SONAR and the performance was much better. But he still needed to wrap up Cubase projects, which put him back to square 1. The tech from Obedia did a remote desktop session, and uncovered several computer problems mere mortals would likely not find, as well as problems just waiting to happen. The bottom line is after his Obedia session, the crashes were gone from Cubase and SONAR worked perfectly. He stayed with SONAR, though; he liked it better.  The moral of the story is sometimes you need to take your car to a mechanic...
 
Incidentally this was the same tech who went through my system before I re-located to Nashville, and since installing Platinum I've had only one freeze (no crashes). That was caused by deleting the REmatrix Solo user IR file, then opening a SONAR project where REmatrix Solo went insane trying to find the IR files I used in the project. 
2015/04/03 21:28:36
jamesyoyo
Thanks, Craig, for your response.
 
But I am not a newbie to this nor is my system new either. I run X3 with little to no issues. In fact, since I wrote the original post my orchestral masterpiece in Platinum crashed and I have not been able to open neither the last saved version nor the autosaved copy. Rebooted computer and still same thing. So I try to open it in X3....no problem! Ergo onw must conclude that there is something inherently buggy with the Platinum version of the software.
2015/04/03 21:33:05
Anderton
Not necessarily. They may have different library dependencies or some visual basic issue, that's often been the root of "It works in X3 but not Platinum" problems. Or one program might reveal issues that don't affect another program, like in the example of Cubase crashing much more than SONAR but the fix solving the Cubase problem.
 
This is why I recommend contacting support. I am not a newbie by any stretch; I've been working with computers for 40 years (I worked with the company that supplied the computer for Roger Nichols' "Wendel" drum machine - 8K RAM cards! Wow!) and computer-based recording for 30 years, and fixed a lot of problems along the way. But support people see more issues in a day than people like you or me see in a year, and that builds up quite a database of knowledge. Platinum has been totally solid for me and many, if not most, others so it's hard for me to imagine there's some inherent problem in the software. 
 
 
2015/04/03 21:34:22
gswitz
Hey James! Good to see you. Sorry you are having trouble.
 
I have had some odd experiences and a few crashes since being on Platinum but I haven't been majorly inhibited.
 
The odd experience that seems to get me the most is when opening and closing multiple projects and switching between them. Sometimes, when the new project opens, the mouse pointer is a pair of scissors and I don't know how to fix it without closing and re-opening the project.
 
Sometimes I get a crash when all the waveforms are rendering. Sometimes splitting a track causes all wave forms to recompute and this takes forever in big projects.
 
And sometimes when switching between projects or programs Sonar crashes. Now, Sonar crashing could be driver related. I use an RME and who knows if I switch to an audio player, maybe it causes Sonar to crash fighting for control over the driver? I'm not sure.
 
 
2015/04/03 21:39:01
dubdisciple
jamesyoyo
Thanks, Craig, for your response.
 
But I am not a newbie to this nor is my system new either. I run X3 with little to no issues. In fact, since I wrote the original post my orchestral masterpiece in Platinum crashed and I have not been able to open neither the last saved version nor the autosaved copy. Rebooted computer and still same thing. So I try to open it in X3....no problem! Ergo onw must conclude that there is something inherently buggy with the Platinum version of the software.




Not tryimg to minimize your experience but that is not necessarily a logical conclusion. If it were inherently buggy on the level you complain of, we would be flooded with posts similar to yours. Even the people who are not thrilled with Platinum tend to have very specific issues amd complaints that can be replicated.  Not saying you are doing something wrong,  but I think it's fair to say your experience is atypical and your problems are simply confirmation of your issue (whatever it may be)  in lieau of it being a broad inherent issue.
 
 
2015/04/03 22:05:58
jamesyoyo
I can only speak from my experience. It is the only frame of reference that, in the end, matters. If a project works well in the old version and not the new, then the de facto reaction is the new version of the SAME EXACT PRODUCT has issues. Blame my system all you desire, but the empirical evidence speaks for itself.
 
Happy Easter.
2015/04/03 22:28:42
kitekrazy1
Are the 7 tracks used in PRV are from both plugins?  32 bit plugins use more resources in a 64 bit system because they are bridged.
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