jamesyoyo
I can only speak from my experience. It is the only frame of reference that, in the end, matters. If a project works well in the old version and not the new, then the de facto reaction is the new version of the SAME EXACT PRODUCT has issues. Blame my system all you desire, but the empirical evidence speaks for itself.
 

Well...empirical evidence is a source of knowledge acquired by means of observation or experimentation. However, the accuracy of the conclusion you can draw from empirical evidence depends on the quality and extent of those observations or experimentations. If you draw conclusions from observing 500 Platinum users, you will be able to draw more meaningful conclusions than observing 1 Platinum user. The empirical evidence based on the much larger sample group of this forum indicates that your issue is something other than Platinum being inherently crash-prone.
 
I still recommend contacting support on Monday. They observe the results of a lot of Platinum users. Hopefully they will have observed some who have had the same problems you do, so those problems can be solved.

I can offer to assist you with determining what is at the core of the issues you are having, and others in the forum would also assist.
 
There ARE bugs in Sonar Platinum, and there always will be.  The thing that a couple of folks said above is that because the issues you are having are not reported by anybody else, it is highly likely that whatever IS going on with your system is some weird thing that is repeatedly triggered by whatever settings or interactions, or maintenance, or plugins, or Sonar Platinum features, or Sonar Platinum functionality interacting with some aspect of your system in a manor that is different than what was taking place between X3e and the same system and same plugins.
 
I DO believe we can get to the bottom of this, if you can engage with us in doing some examination of your system itself, as well as what steps you are in the middle of performing when your issues strike.
 
If you look at the bottom of my post, or some of the other members, you will see I have added my computer system and environment specs to my forum profile's Signature and Comment section.  It would help folks for this issue and any future issues you may post about, if you too were to take a couple minutes to edit your forum profile to add the info about your system.
 
You can get to that section of your profile by clicking up at the top right of this page on the user_control_section, then clicking on the left of the subsequent window on the Signature and Comment tab, then entering your specs, also making sure to check the box below that section that tells the forum software to Always Attach Signature to All Posts (or however the exact wording of that is).
 
Additionally, I have a few questions for you:
 
1.  What driver mode are you running in Sonar?
2.  Is your Windows up to current maintenance levels?
3.  Have you tried opening the failing project in Sonar's 'Safe Mode', and skipping the load of any of your 32-bit plugins?  (just for diagnostic purposes, to try to see if them being present in Platinum is causing problems - after testing that, close out without saving project)
4.  Have you checked Sonar Preferences between X3e's settings and Platinum's?  (just wondering if something hadn't transferred properly)
5.  Have you considered doing BOTH a Reset and a Full Scan of your plugins?  (sometimes that clears up weird plugin problems with instability and other manifestations)
 
Thanks - we'll do our best to help get this figured out with you  :)
 
Bob Bone
 

FYI here's a great example of what I mean: http://forum.cakewalk.com/Solved-AAS-Ultra-Analog-Synths-crash-Platinum-m3201593.aspx#3201593
 
The user says that the AAS synths crash Platinum but they worked in previous versions. The issue was solved, and it was not related to Platinum.

The audio driver thing is interesting.  When I load patches into Vienna instruments, my audio engine always gets turned off. Luckily, I can just click the icon to restart it and everything's fine.
 
I have also had issues in which multiple virtual instruments will kill my audio.  Freezing or deleting one fixes the problem.  Oddly, it is not always the same number of VIs: sometimes  more than 7 is a problem, sometimes moire than 14, etc.
 
I am only mentioning this because their may be some weird issues related to VIs that you may uncover with support.
 
Note that I am running an older version of Sonar.  This is just oine small bit of data that may or may not help.

Miroslav Philharmonik? probably not the cause of your woes but many people have reported issues with the 32 bit IK VSTis causing problems in recent versions of Sonar. I have to say though that I have not had that problem. I have upgraded to Sampletank 3 now so i have not tried the old VSTi in Platinum.
 
edited I missed the word not!
 

On another thread similar to yours I remember a weird thing the OP noticed by accident.
He runs Win 8.1 and somehow, when checking the properties of the Sonar Platinum shortcut, he noticed it was set to run in compatability mode for Win 8, not 8.1. He got rid of that and hasn't had any crashes since.
May or not pertain to you but I thought it was worth mentioning.

If you're a professional what are you doing using a new version of a product on important work. By all means test it out but if you find difficulties then don't use it till the bugs are worked out from your perspective.



This is my advice learnt from many decades of work in this industry.

I always quarantine a new version by installing on a separate partition set up just for that purpose so it doesn't effect any other programs. As I test it more and more then will come a time when I go live and place it on my normal drive along with my other Sonar versions. Even then I don't use it for mission critical work until I'm satisfied that it's stable in my environment.

mudgel
I always quarantine a new version by installing on a separate partition set up just for that purpose so it doesn't effect any other programs. As I test it more and more then will come a time when I go live and place it on my normal drive along with my other Sonar versions. Even then I don't use it for mission critical work until I'm satisfied that it's stable in my environment.

And you now do this every month ?  Or do you skip versions ?
 
I agree with your strategy, but it looks like a full time job now that a new release comes out every month.

I no longer work full time as I'm retired. I do take on jobs frequently enough that I had to develop a fail-safe system as explained below. The only time it let me down was on a project I had already started in Splat and I went into demo mode for a few days when I was expecting to do critical work. With all I had done I couldn't go back to X3e. Anyway.

What I've done now is install Platinum and have a big test project that I load and run every new update. If it runs OK then I add things to my test project that pertain to any new features to make sure they all work too. Otherwise I can roll back which wasn't a feature of earlier versions and if worse comes to worse then I can go back to X3e.

Once the above test is passed I will start to look at any current projects. I make a copy of the project from that version for back up so I can always go back to that point in time and then continue work.

Because I've always been on top of the behind the scenes stuff, i get through this sort of thing pretty quick. About an by hour or so with each release isn't so bad. Luckily I haven't hit upon a release that's been a dog yet so that side of things hasn't yet been tested. I hope I never have to.

Just to add, I think that with the smaller releases, Cakewalk is more on top of QA and we're seeing the results by less big bugs. Some of what we're seeing I've got to say is user error and as always a combination of system, hardware and Sonar mismatch that needs sorting out. Generally since X3, Sonar has been much more stable.

Jamesyoyo - What type of system spec do you have - Audio card / ext box via usb,firewire? Video Card? Processor? Ram?  Windows version if PC? Is it a laptop? 
 
If a laptop it could be an issue with dual video card - On my laptop there are 2.An intel and an Nvidia. You have to watch which one an app uses as default and switch if necessary. To nvidia preferably.
 
Audio Card / ext audio I/O box. Driver issues are common. Just because they not causing issues with X3 I assume doesnt mean they wont with Platinum.  Can you try a different card, maybe the built in card your system has, see if that falls over.
 
Have you scanned your system properly for viruses, malware, rootkits etc - try avast it has a very nice boot scan pre windows load option. Also Malwarebytes.