Others with the same problem have been advised by Cakewalk to sign out of CCC and when you log back in the change in membership is picked up. Even though I did it before tech support told me, that is the first thing suggested to fix my problems in the email I recieved.

The way you've worded your reply makes it seem that it's somehow my fault because I signed out of CCC, when I only did what tech support suggests and has been suggested on this forum by Cakewalk staffers.

Thanks for the 3 extra months of membership you tacked on, I know that personally it's not in your power to do any more and I appreciate that you've done it..For what Sonar failed to deliver though I pay the price quite literally and for what I'm unable to deliver I pay the price too. I'm in the position now of having to compensate a group of 5 people in some way for wasting a night where accomodation was booked, travel plans made and cancelled at the last minute. I hope that by the time morning rolls around that I can reschedule everything to everyone's satisfaction.

When Sonar cops a black eye I cop one too. I'm sure I'll survive but when clients connect results with certain DAWs that you're not using there's a lot of re education to do and nothing talks like results. Today I couldn't deliver the results.

This sounds like a nightmare situation. I'm honestly trying not to feel uneasy about Sonar's new activation method but this kind of thing is exactly what was worrying many people when Sonar switched to a "phone home" deal. I realize that this is quite a specific situation but it is still gnawing at me. What if I don't use my laptop for a while and then go on location to record?

 

mudgel
The way you've worded your reply makes it seem that it's somehow my fault because I signed out of CCC, when I only did what tech support suggests and has been suggested on this forum by Cakewalk staffers.

 
Hi Mike,
 
I simply meant to offer an explanation about C3's behavior with the status lights nothing more, nothing less. No other intentions. I think its fairly obvious there are areas we can improve upon C3. My response had zero to do with anything other than the issue with the status lights you are experiencing.
 
I apologize if that came off the wrong way.
 

Sanderxpander
What if I don't use my laptop for a while and then go on location to record?

I think we mentioned this somewhere else as well, but if you're in a situation where you will be without internet or you prefer to keep your DAW offline, the annual route is the best option. SONAR doesn't need to phone home after the first activation (online or offline) because it will know that you own a perpetual, unlocked license and you can install updates at your pace when you know you can be authorize.
 
I'd like to think our solution is even more flexible for location recording - would sure suck to lose that ilok when you're traveling . . . .

Hi Willy, is the status lights something that is in the works? I am not sure if this should go in the feature requests. I manually installed everything last week due to posts I have seen, but going forward can easily lose track of what is new this way.

Willy Jones [Cakewalk] 
 I think we mentioned this somewhere else as well, but if you're in a situation where you will be without internet or you prefer to keep your DAW offline, the annual route is the best option. SONAR doesn't need to phone home after the first activation (online or offline) because it will know that you own a perpetual, unlocked license and you can install updates at your pace when you know you can be authorize.
 
I'd like to think our solution is even more flexible for location recording - would sure suck to lose that ilok when you're traveling . . . .

You "think we mentioned this somewhere else"?  Ok, when and where?  I read for 3 days (like many) 'til my eyes gave out trying to decide what to do when this new membership program was announced.
 
And nice sarcasm with that last line Willy.
 
Mike, I'm so sorry this has happened to you and I am very disturbed by this.

Hi mudgel...

Sorry to hear all the troubke this has caused you but I'm glad it's getting straightened out and Willy's adding some months to your registration is a very nice gesture...

I hope your clients take this in stride... Personally I would simply have used x3e as I don't typically have any problems bringing a project forward into a newer release, but I totally understand

Here's hoping you have a great session when it's re-scheduled!

Keni

Sorry for the double post... Having web trouble here is constant these days...

I don't use iLok but I have a tiny USB dongle with various licenses that I keep in my wallet. By far I prefer it to "phone home" solutions. There are always risks with any kind of copy protection. It sucks, but when push comes to shove I'd rather have as much personal control over my licenses as I can, seeing as it's MY ass and MY livelihood on the line. For CW it's "support issue number xxxx", for Mudgel it's loss of income and credibility. It would be good for CW to remember they cater to professionals as well as hobbyists.

@ Keni

I thk I might have mentioned it earlier but not sure: I had already started this project and was intending to do some additional recording and sorting out arrangements with some overdubs last night with today to finish off the recording. Probably aim for a burn to CD test to play in the car home.

Under those circumstances considering how much I had made use of Mix recall and Vocal sync for example, I didn't feel comfortable going ahead in X3. I had little time to make the call so cancelled. There's 5 hours of travel for the guys involved here and back home and an overnight stay so later this morning I will get back to them and reschedule. It's 8:30. Am now so just about to get on the phone.

declan

Willy Jones [Cakewalk] 
 I think we mentioned this somewhere else as well, but if you're in a situation where you will be without internet or you prefer to keep your DAW offline, the annual route is the best option. SONAR doesn't need to phone home after the first activation (online or offline) because it will know that you own a perpetual, unlocked license and you can install updates at your pace when you know you can be authorize.
 
I'd like to think our solution is even more flexible for location recording - would sure suck to lose that ilok when you're traveling . . . .

You "think we mentioned this somewhere else"?  Ok, when and where?  I read for 3 days (like many) 'til my eyes gave out trying to decide what to do when this new membership program was announced.
 
And nice sarcasm with that last line Willy.
 
Mike, I'm so sorry this has happened to you and I am very disturbed by this.

Thanks for coming to my defence but I don't really think Willy was being sarcastic, he's a good bloke and I wouldn't put that on him at all.