• SONAR
  • Braintree update. A little messy don't you think? (p.9)
2015/03/01 10:21:13
fitzj
I think this release created confusion among many users.
1 The name Braintree for one.
2 Location of where contents are placed.
3. Having to download software we already have with poor download speeds is a major issue where we have to pay extra to ISP providers if we go over our limits.
I am sure these will be ironed out in the next Braintree 2 or whatever its called or else create more confusion.
Well done to Craig anyway who must be working night and day to keep the ship rolling here with answers to all the questions.
2015/03/01 10:30:03
mcdonalk
Craig & Noel (and other Cakewalk/Gibson employees):
 
As sympathetic as I am with the the justifiable concerns raised in this thread, I advise that you do not get embroiled in these discussion on weekends. You need your time off. If you have jobs which never let go of you and occupy your time and thoughts constantly, you will burn out and lose effectiveness.
 
Keith
2015/03/01 10:33:07
John T
There are definitely some teething troubles with Command Centre, and it can get better. But in fairness, here's how it's been for me: bought platinum, downloaded command centre, logged in downloaded and installed everything with one click, never had to type in a serial number. Then a month later, updated everything, with a bunch more clicks, which was a bit annoying, everything installed and working fine. Again, no serial number entry or anything. So I'm fairly impressed.
 
 
2015/03/01 11:09:28
fitzj
mcdonalk
Craig & Noel (and other Cakewalk/Gibson employees):
 
As sympathetic as I am with the the justifiable concerns raised in this thread, I advise that you do not get embroiled in these discussion on weekends. You need your time off. If you have jobs which never let go of you and occupy your time and thoughts constantly, you will burn out and lose effectiveness.
 
Keith


This is my weekend hobby. Have  a different job during the week.
 
2015/03/01 11:13:21
Paul P
Noel Borthwick [Cakewalk]
However in the time we had it was simply impossible to meet that requirement.



I'm curious as to why there is a time constraint for any of this.  I'm sure many would prefer you doing whatever it is you have in mind, spending whatever time is necessary to get it right.  Then unleash it on the masses.
 
I detect an odd sense of urgency and you are introducing an awful lot of new things and new ways of doing things all at once.  This puts quite a burden on the user base and must be a nightmare for you guys.
2015/03/01 11:29:03
Anderton
scook
This is true but I don't believe my understanding was enhanced by some of your initial replies in this thread.

 
Agreed, I didn't fully understand the process until Noel chimed in.
2015/03/01 11:34:13
scook
I don't think any of us did. I do appreciate everyone's efforts in providing a better understanding and smooth roll out of the new SONAR.
2015/03/01 11:40:22
Anderton
mcdonalk
Craig & Noel (and other Cakewalk/Gibson employees):
 
As sympathetic as I am with the the justifiable concerns raised in this thread, I advise that you do not get embroiled in these discussion on weekends. You need your time off. If you have jobs which never let go of you and occupy your time and thoughts constantly, you will burn out and lose effectiveness.
 
Keith



That's really considerate, and yet another reminder of just how cool this community is. At the risk of sounding corny, it's touching.
 
Although there are plenty of reports from people who had no problems, as a long-time user of multiple programs on multiple platforms, I know the frustration of things not working right. With the update dropping on a Friday (!), I knew most Cakewalk people would be off for the weekend and felt someone needed to be involved. I'm really glad Noel participated because he is so much closer to the program than I am.
 
In the bigger picture, I am a Gibson employee, not a Cakewalk one, and there are some upcoming Gibson projects that will require a lot of my time in the months ahead. I've been spending nights and weekends working on SONAR content for future releases to try and get ahead, but that's okay, because the line between what the company needs me to do and what I like to do is pretty blurry.  
 
However, I will take your advice to heart and do a nice long walk today 
2015/03/01 11:51:46
SilkTone
OldTimerNewComer
 
Many of you are simply complaining about a 'robot' installer's
in-ability to process information YOU HAVE FAILED TO GIVE.

 
Modifying your PATH variable really is the wrong way to try and fix this mess. Most of the info you'd need to change will be in the registry, or even some custom config files that you might not know about.
2015/03/01 11:51:53
Anderton
Paul P
 
I'm curious as to why there is a time constraint for any of this.  I'm sure many would prefer you doing whatever it is you have in mind, spending whatever time is necessary to get it right.  Then unleash it on the masses.

 
That's a very good question. From my vantage point, it seems like software is never "finished." It can always be tweaked and improved. As Leonardo da Vinci said, "Art is never finished, just abandoned." I have the same issue when mixing . So at some point you draw a line and say "If we reach this milestone by this time, it's ready to go." Another issue is that you're only going to find out what needs to be improved is if you bite the bullet, put something out into the world, and start getting feedback so you know what the next steps should be.
 
I detect an odd sense of urgency and you are introducing an awful lot of new things and new ways of doing things all at once.  This puts quite a burden on the user base and must be a nightmare for you guys.



A lot of 2014 was about rebuilding. Not just all the under-the-hood software changes, but also opening up new means of distribution, consolidating the web sites, etc. You're absolutely right, it's always difficult to do these kinds of massive transitions. But the world is getting more fast-paced and more competitive, so I think Cakewalk would like to get the rebuilding process done as rapidly as possible so the company can move forward. 
 
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