• SONAR
  • [Solved]Re install of Platinum? Help Please
2015/02/28 14:25:13
stratman70
Issue is: Cannot insert Rematrix Solo into pro channel presets-fatal crash everytime. But I was able to the first 2 or 3 weeks after initial install.
CW Support is working on the mini dump I sent them but I am wondering if I should just re install platinum. I have not reall done anything major to it except install big stuff on a sample drive.
 
But if I remember correctly it was automatic for all but SI, which I really don't care about anyway.
 
sure would like to check out the new IR's in Solo.
2015/02/28 14:46:42
John
OK question why use PC presets? I'm not sure I understand.
2015/02/28 15:04:34
stratman70
John
OK question why use PC presets? I'm not sure I understand.


Because I don't know what I am doing. I use the presets and tweak them for my needs. Then I save them with a FL at the end.
These are not the ones I have tried to insert Solo into. Tried with CW presets
2015/02/28 15:09:04
stratman70
OK John
 
Just opened a new project-PC said untitled. I removed every module except EQ -guess that stays.
 
Anyway same exact crash and detail when I try to insert Rematrix Solo
2015/02/28 15:36:33
John
I would uninstall rematrix and reinstall it. 
2015/02/28 18:37:50
stratman70
It's part of the platinum install, isn't it?
2015/02/28 18:43:45
stratman70
Ah I see-there is "no" Sonar Platinum install per say-just all the little pieces. So Sonar Platinum instruments I guess is it-which is pretty much the whole program isn't-?
 
There is an update that I am installing as we speak
2015/02/28 18:47:44
scook
Yes, it is part of the SONAR Platinum package and gets installed again with the Braintree update. FWIW, there is an uninstall option built into the context menu for each line item in the C3. Right-click the package to display the context menu.
2015/02/28 18:54:06
stratman70
Well I'll be darned. The Plat update that is online now fixed the issue. Hope my mini dump helped :-)
Just kidding.
But that's great. I will email Lars also to let him know.
 
Thanks John and Thanks Scook and Thanks Cakewalk-
 
Edit: I put Solved in the title of my original post about the issue
2015/02/28 19:16:40
John
This is good news Stratman.
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