The quickest is to find all the folders associated with DP, including samples, and presets and synchronize them. I have at least 4 folders with DP and other samples cuz historically I have placed samples on the samples disk. I have repeatedly had to change registry paths to get stuff to work with new installations since DP and other programs do not place stuff here ya want it.
I still have many 32 bit plugs installed cuz I have some very old programs that use them. Such as 32 bit direct x DP.
Another distraction was when DP stopped using wav files and installed flac files. All kinds of presets did not work for on new computer installation. Had to copy all the wav files to the same folders.
And now the CCC demands using the default folders which are unreasonably placed in buried folders that should never contain user defined settings. A user should not be able to save stuff to folders not on the default paths of most backup programs.
I think the CCC is defining paths. It did not obey the paths I had set for sysx, programs files,...
Where are your presets saved? Some are buried in the user folder where the sun never shines.
Also do not use the sonar preset function. These presets are saved in a non-standard file format and requires the use of the plugin manager to export/import. This is a way bad idea. Disks die. Sometimes it is possible to retrieve files. These files are in folders with names of many numbers. Not easy to find. Difficult to get to ever work again.
Whenever possible use the VST/plugin preset save/retrieve function.
OP: DP with identify the sample not found by listing it as 0 bytes.