• SONAR
  • Tech Support Phone Number
2007/04/22 18:13:18
kurrykid
It looks like I am going to need tech support help on getting a new project started. Does anyone have their support phone number...there is no tech support number on their contact us page.

Thanks.
2007/04/22 18:26:57
TheBRB
617-423-9021 I'd call early in the day if possible... Otherwise you will likely be on hold for a very long time.... Some report if you call early you get through quicker... I think they open at 10:00AM Eastern time...
Deneen

2007/04/22 19:20:39
kurrykid
Thank you...
2016/06/16 23:19:07
Annabelle
TheBRB
617-423-9021 I'd call early in the day if possible... Otherwise you will likely be on hold for a very long time.... Some report if you call early you get through quicker... I think they open at 10:00AM Eastern time...
Deneen

I've tried this number, 617-423-9021, as well as a number given to me by the pro audio guys in Guitar Center of Eugene, Oregon, 617-423-9004. However, both numbers say the same recording, "We are no longer accepting calls on this line. Please visit our web site for technical support." What do I do next?
2016/06/17 00:50:54
telecharge
They have a "call back" system now. http://www.cakewalk.com/Support/Phone
 
Good luck finding a slot...
2016/06/17 03:27:30
tenfoot
You also need to have active phone tech support for the product in question. Your tech support options are listed on the right of your product list on your account page @
 
https://www.cakewalk.com/My-Account/Products
2016/06/17 04:13:23
pwalpwal
"Oh no! All of our agents are booked!" - how far into the future are slots opened up? a week, 2 weeks? maybe that window should be bigger, say a couple of months?
2017/04/12 16:53:06
MARKROVER71
Hi is there a uk phone number for registering my sonar 7 pro edition that now tells me i need to register otherwise i cant use the product i bought as new back in 2009 but never registered  im using a music computer so cannot register it on that is there any other way around this so i can use my sonar producer edition i know its old but unless i register it i cant use it i have the product code and a number at the bottom of the box inside yellow trade sticker any help would be much appreciated ?
2017/04/12 17:04:44
karhide
MARKROVER71
Hi is there a uk phone number for registering my sonar 7 pro edition that now tells me i need to register otherwise i cant use the product i bought as new back in 2009 but never registered  im using a music computer so cannot register it on that is there any other way around this so i can use my sonar producer edition i know its old but unless i register it i cant use it i have the product code and a number at the bottom of the box inside yellow trade sticker any help would be much appreciated ?




For the older projects just login to you account and go to My Products and the registrations codes should be there.  I have just checked mine and I can see 5,6,7 and 8.5. 
2017/08/02 08:48:03
Ian Hooer
My Sonar Professional XI no-longer draws sound images in the clips display.
I Have an Allen & Heath Zed R-16 with firewire interface.
It just stopped working.
After 3 days trying everything from quick fiddles to a complete re-instalation it still doesn't work.
This means my recording system & studio is un-usable.
Help - Anybody
 
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