• SONAR
  • Tech Support Phone Number (p.2)
2017/08/02 09:43:35
gustabo
Empty your picture cache
2017/08/02 11:27:22
chuckebaby
Gustabo is on it.
Find the picture cache in Sonars project folder C:\Cakewalk Projects\Picture Cache 
That's where it is in Platinum so I believe that's where it is in X1.
 
Empty it. when it gets full, sonar cant redraw the wav anymore.
2017/08/02 11:57:06
Ian Hooer
Thank you guys.
I will try that tomorrow
Cheers Ian
2017/08/02 13:29:20
Ray7071
WOW this Sonar Pro is a different animal to CWPA9.0 !
 
How do I single step events in Events View?  The Help here says Ctr + Alt + Spacebar but that doesn't work.
I'll check back in an hour or so to see if anybody can help.
 
Thanks
2018/04/06 16:04:12
alos1947
My old email is not longer active, I moved to south america and I need to update my account info
how can i do this?
2018/04/06 16:06:36
scook
Contact BandLab support.
2018/04/09 12:42:38
pepecarlo
I need a phone number to call and speak to a technician.I live in Montreal Canada.Ijust bought sonar pro.I am getting a message to register my product. I entered my serial no. and other numbers to register drums and melodyne.The sonar was bought at a music store and paid in full.I would need a phone number to explain my situation.I do not want to have a $450.00 studio sitting on my shelves.Thank you so much. 
2018/04/09 12:59:53
mudgel
You need to go to the Cakewalk site and register your product after opening an account and you’ll get online activation through a program called Cakewalk Command Centre. The version you’ve bought is obsolete as Cakewalk went out of business last year. It is still a fully functional though.

I would suggest trying to get my money back from your retailer but having opened the package I doubt you’ll succeed.

The sad part for you is that Cakewalk intellectual property has been bought by a Singapore social media music company called BandLab and just 3 days ago released a version of Sonar equivalent to Sonar Platinum and now called Cakewalk by BandLab. The kicker is it is completely free and in full and ongoing development.
2018/04/09 13:02:18
Pragi
Hello,
to register melodyne and Drums (xln ?)
you have to register yourself :
1:melodyne 
http://www.celemony.com
and for
2. xln drums
xlnaudio.com
 
From there you can authorize your software.
 
hope that helps
 
2018/04/09 21:06:44
abacab
mudgel
You need to go to the Cakewalk site and register your product after opening an account



That appears to have become a catch-22 situation, because new Cakewalk account creation has been disabled.
https://www.cakewalk.com/My-Account/Create?returnUrl=%2FRegister%2F%3Flid%3D3%26
 
If you already have an existing Cakewalk account, it seems you can still access the product registration page.
https://www.cakewalk.com/Register?lid=3
 
Maybe they can help out here: https://help.cakewalk.com/hc/en-us/requests/new
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