• SONAR
  • [Solved] Sonar Platinum: Ridiculous install times... is this normal?
2015/02/14 13:09:21
Beeej21
Hi Everyone!
 
So last night I started the new Sonar Platinum installation using the brand new Command Center program which is supposed to be the best way to get my new software onto my system.  I decided to go to bed at around 4:30AM at which point the Sonar Platinum install progress showed 5% or so.
 
This morning, it was barely at 40%.  Now, hours and hours later, I'm literally still only 41.61% in!!  What??  Why is this taking so long!!  I can't find a pause button, a restart button, or even a quit button in case the download session is hung-up.  So I'm not even sure if starting over is a possibility at all!
 
Help please.  Just tested my download speeds and I'm over 87Mbps download and over 90Mbps upload speeds.  So it's not on my connection end.
 
Has anyone experienced this or is it just my bad luck?  Can someone please over some insight or advice?  Thanks so much in advance you guys.
2015/02/14 13:50:21
Splat
Not normal. Normally really quite fast. Either cancel, reboot, reset your modem and try again (which might not work) or just stick with it.
Russian roulette.. 
 
Maybe turn of virus scanner...
 
Cheers..
2015/02/15 02:20:35
Bflat5
It took and excessive amount of time for me to download it all as well and my connection speed is a bit faster. At 2 different times on different computers.
2015/02/15 03:14:27
hayesf
Mine was done inside 10mins using command centre...normally an hour or so on previous versions.
 
2015/02/15 04:49:32
Bristol_Jonesey
There's definitely something not quite right.
 
Took about 20 minutes here in the UK.
2015/02/15 06:29:09
Sir Les
dEM dAR aLieN'S and or NSA, and the local spy tap IN, MESSIN WIT DA ELECTRICAL MARIDIAN AGAIN I BELIEVE....BASTARDS...OPPPS...lol
 
Mine went ok, under 10min was understaning , all in all for all, and that which I had already ...and how to get just the drum sounds and midi data for AD2... But that was early on in the month...
2015/02/15 11:24:07
bbach
Mine took over 13 hrs. I have some problems with crashes and hanging, but they were also present in X3E. I'm currently working with tech support to resolve. If I were you, I'd wait it out and hope for the best. Are any external drives used by Sonar components not being currently recognized by your computer ? Tech support seems to think my problem comes from C++ redistributals having conflicting versions based on dump files. I'm still uninstalling , downloading and installing the current redistributals. And we'll see how that goes.
2015/02/15 11:58:02
lludwick
My install was in the 10 min group. Downloading at 100mps. A few times with other large downloads I have had problems with speed and in every case I stopped the download and restarted to get full speed. The excessive time reported here in the problem case would indicate a problem that could bite you in the future. Usually if there is fast enough speed on each side, it can then be pointing to a handshaking problem in the download that doing tons of error recovery on each exchange. Bbach's tech support suggestion could be closer to the truth.
2015/02/15 15:11:46
thomasabarnes
The time you're describing is way too long.
 
I would uninstall it all, reboot, download the Command Center again, and retry the installation.
2015/02/15 15:28:43
bapu
Not normal. Mine too ~11 minutes.
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