'martinh' - let us know how this turns out, please.

Just starting the Sonar Platinum experience...upgrading from X3e
Going through the Command Center download now, while its all happily downloading (46% at the moment), I've got a Windows/Internet Explorer "There is a problem with this website's security certificate" error/warning!!
 
I'll see where this ends up and hope it fixes itself up when the download finishes - but a bit disconcerting and not the smoothest start!

I'm afraid my Platinum installation was less that flawless. 
 
First AD2 refused to download any new kits or kit pieces.  I'm stuck with the same three I had in X3 producer;
The console emulator and CA2 Leveling amp are both giving load errors,  and;
Any effect chain using the TH2 producer effect crashes with a message that "This effect is only available in Sonar X2 and above."
And that's just in the first 20 minutes of use.
 

GregGraves
 'martinh' - let us know how this turns out, please.

  I got a response from Support this morning regarding AD2 .  The suggested a VST re-scan, which I will try tonight, although I'm doubtful because the XLN installer doesn't show the new kits as being present, so I doubt it's a scan problem.  Nothing back from support on the other issues yet.  
 
 I wonder if it's a widows 8 issue caused by where they are placings some downloads ?   I know that Dimension will not register properly unless you run it in administrator mode.

Try a reset and rescan from the Plugin Manager. 

Anderton
...the Gibson EQs name the actual guitars. I assume these will go to members at some point.

Bet you don't have one for my ancient J160E.

I did get the AD2 update to work this evening:   I was operating the XLN installer incorrectly:  Basically, it asks you to selct three kits, three beatpacks and three single instruments.  To install these after selection you MUST click on the button marked "Get Deal" next to each group.  If you click on the button that  reads "Continue Installation"   (ironically) it doesnt install anything.
 
I'm preparing dumps for the  .dll load failures

On further investigation, none of my pro channel modules are working in Platinum.  They are still working in X3e Producer.
 
Support asked me to send the minidump files, but it's not producing any.  As an alternative they asked for windows process manager dumps of each failure , but these are all in excess of 330Mb, and my Internet provider will not allow me to send them as e-mail attachments   Things appear to be at a standstill, but at least X3 Producer is still working, so no panic yet.

martinh
 but these are all in excess of 330Mb, and my Internet provider will not allow me to send them as e-mail attachments 

Try
 
www.wetransfer.com
 
Cheers..

CakeAlexS

martinh
 but these are all in excess of 330Mb, and my Internet provider will not allow me to send them as e-mail attachments 

Try
 
www.wetransfer.com
 
Cheers..

Thanks Alex.  I'll give it a try, although support imply that they can't rout anything to the proper tech without me using the same message header they used , so I'm not sure if I can get them to Joey Adams, the guy I was working with by this route.

@MartinH Just get wetransfer to send you the link (state your email address twice, then await email with link), and copy and paste that link into the important email...
Cheers