Hi all,
I justed wanted to check with the unlucky few who suffered from the "loud click & DC output" issue that have plagued some of us. Do you still experience the problem? I do indeed and while I was able to get by in previous projects by just cycling either the engine or the FX button until Sonar worked fine again, that´s not working with the current project so I need to find a solution. I´ve contacted support about this, let´s see what they can do about it.
Some detailed information about my problem:
Quite often when I play a project, there´s a loud CLICK and then silence. The project keeps playing and the CPU meters look normal but no sound is being output. However, when this occurs, the VU meters on the master bus of Sonar is constantly peaking and the relevant meters in RME TotalFX do the same.
If I click "stop" and try to play the project again, the problem sometimes goes away. However, often stopping does not help and I have to restart Sonar or do something hardware-related such as changing ASIO buffer in order to get the sound working again but these fixes are always temporary.
This problem is more likely to occur in a crowded project with lot´s of plugins though it might happen in lighter projects as well. Typical plugins that would trigger this issue is Melodyne, Vocoders and sometimes ProChannel plugins. However, removing/disabling these plugins without restarting Sonar does not make the problem go away.
Observations:
* I have had it on two different computers, Win7 AMD 965 BE and Win10 64bit Xeon E3-1270 HP Z210 (both clean installs).
* I have experienced the problem on both a RME Babyface and a cheap $5 USB audio interface.
* If I play audio from outside Sonar when I´m having this issue, the audio is audible but severly distorted. If I disable the Sonar engine, audio outside Sonar is working fine.
* The problem is very random.
* It seems to happen regardless of which project I´m working on though the problem does happen more often on heavier projects.
* ASIO / WDM / WASAPI does not make a difference
* Audio buffer size does not make a difference
* If I export audio during this condition, the exported mp3 will contain nothing but DC.
* I have tried different USB ports & cables.
* All CPU / USB power management features / throttling are disabled.
* I have tried disabling/enabling CPU hyperthread / turbo.
* All drivers are updated to latest versions
* Disabling GPU did not improve anything.
What to do? I´m getting desperate as this is really blocking my workflow.
Hardware specifications:
HP Z210 Workstation, Xeon E3-1270, 16GB, Samsung 850 EVO SSD, Quadro 2000 GPU
Screenshot: