Tried and tried and tried to get Addicted Drums to install...no luck. This is after i have reformatted my computer to welcome the all-clean Sonar platinum. The XLN installer keeps saying that addicted drums needs repairing. It installs an unlicensed version which also installs as 32 - i am on 64 bit software and DO NOT WANT any 32 bit software on my computer. What an absolute shambles this upgrade has become. Please let me get back to X3 again and some sanity! Can anyone tell me how to get a refund? Thanks.  

Contact Cakewalk Customer Service, the info is here http://forum.cakewalk.com/FindPost/2090582
Although it sounds XLN support http://www.xlnaudio.com/support could help

Thanks Scook. I will contact Sonar to refund my money. If the fault is with XLN, then that is something that Sonar should have sorted out beforehand. Sonar have obviously not bothered with setting up a seamless upgrade policy. Personally, I was quite happy with X3. What annoys me the most is that I have gone through the rigmarole of reformatting my computer solely to acommodate the new Sonar. I'm pretty cheesed off to be honest (but not at you, Scook!)

Keano66
Thanks Scook. I will contact Sonar to refund my money. If the fault is with XLN, then that is something that Sonar should have sorted out beforehand. Sonar have obviously not bothered with setting up a seamless upgrade policy. Personally, I was quite happy with X3. What annoys me the most is that I have gone through the rigmarole of reformatting my computer solely to acommodate the new Sonar. I'm pretty cheesed off to be honest (but not at you, Scook!)

I would contact XLN. I haven't seen reports of similar problems, and there have been a lot of Platinum installations.

Keano66
Thanks Scook. I will contact Sonar to refund my money. If the fault is with XLN, then that is something that Sonar should have sorted out beforehand. Sonar have obviously not bothered with setting up a seamless upgrade policy. Personally, I was quite happy with X3. What annoys me the most is that I have gone through the rigmarole of reformatting my computer solely to acommodate the new Sonar. I'm pretty cheesed off to be honest (but not at you, Scook!)

I understand you're frustrated (and cheesed off!), but it turns out that the new Sonar is a big hit with most of the users on this forum, and in particular I have been reading a lot of positive comments about the new install process. Your prerogative to go back to X3 (an excellent DAW), but you might want to check with XLN about what is going wrong.

Yup, I will do later on...thanks. 
 

Why did you reformat your computer?  And this is Cakewalks fault?  That was not necessary and as most of your "17" posts are involving AD, somethings messed up and you're ranting is uncalled for.  Upgrading has been unanimously considered seamless with a few niggles...No one has your stated problem... usually when that happens I look within rather than point fingers with NO real evidence/analysis...
 
A rational person would follow up with xln as suggested... instead you're beginning to populate threads "blaming" Cakewalk...saying upgrading sucks and "believe me, I know" and the like... OY!
 
 
 
 
 
 

I just upgraded to Platinum and had the same issue, but mine was resolved by clicking the repair button next to Addictive Drums 2 in my product list in the xln online installer. I wonder whats going on here.

XLN has a pretty slick installation system and are very helpful...as I've said elsewhere...

Vastman. Why did I reformat?  Because I want a completely clean new installation, free from any registry pollution! I do it every time sonar brings out a new upgrade. I am running a commercial studio here in England. My customers deserve it. I have contacted XLN about my issue. I am waiting for them to get back to me. I have just tried to install AD 1 and 2 again. The same problem - 'needs repair' - i click on 'needs repair'....and then it says 'needs repair'! hehe! Good job I'm crazy anyway! :)