• SONAR
  • Introducing the new SONAR: New lineup, new features, plus membership (p.130)
2015/01/21 15:01:28
bapu
deleted because I was wrong
2015/01/21 15:10:50
drewfx1
OK, I'll cut and paste (bold and italics mine):
 
 
http://www.cakewalk.com/Products/SONAR/Membership
 

What happens when my SONAR Membership ends?

Once you've paid for 12 months of Membership (either up-front or monthly), you own SONAR and all updates received during your Membership period. You can then choose one of the following:

a) Let your Membership lapse, and receive no further membership benefits.
b) Continue paying monthly. Membership auto-renews at the Renewal rate.
c) Pay up-front for 12 more months of Membership at the Renewal rate.

 
 
To me if I am a member for 18 months, then "during your Membership period" doesn't mean 12 months.
 
And again, if it did, everyone is going to drop out after month 12 until the next thing they desire comes out.
 
 
I think you guys are concluding something that they never said, because I certainly haven't seen it.
2015/01/21 15:12:39
matt fresha
Board member Shambler in another thread just said he just got the e-mail from Sweetwater. Hopefully not too much longer until it's up on CW store. I want to do the monthly payment system.
2015/01/21 15:18:18
JoseC.
drewfx1
OK, I'll cut and paste (bold and italics mine):
 
 
http://www.cakewalk.com/Products/SONAR/Membership
 

What happens when my SONAR Membership ends?

Once you've paid for 12 months of Membership (either up-front or monthly), you own SONAR and all updates received during your Membership period. You can then choose one of the following:

a) Let your Membership lapse, and receive no further membership benefits.
b) Continue paying monthly. Membership auto-renews at the Renewal rate.
c) Pay up-front for 12 more months of Membership at the Renewal rate.

 
 
To me if I am a member for 18 months, then "during your Membership period" doesn't mean 12 months.
 
And again, if it did, everyone is going to drop out after month 12 until the next thing they desire comes out.
 
 
I think you guys are concluding something that they never said, because I certainly haven't seen it.


I am pretty sure that Andrew confirmed that at some point in this very same thread, but I am not going through it again to find it. It makes much more sense that this 12 month "blocks" theory.
2015/01/21 15:23:15
azslow3
Andrew Rossa [Cakewalk]
theheliosequence
Ok, just to clarify... If I sign up for a month to month and the new version is messy enough that I feel like I'm going to wait on it... I can cancel, but I lose the new version.
 
If a few months down the road it seems like it's worth trying again, then I can go month to month again and I've got the software back.
 
If I keep going, after 12 months, then I've got all of the current features at the 12 month point even if I cancel. Now what about consecutive month 13, 14, 15? Do I "own" any current updates for every month past the 12th month? Or will it be another year before new features are owned without a monthly membership?


You wil continue to keep everything you own after the 12th month. So say you continue to renew for 6 more months and then decide for whatever reason that you don't want to be a member, you'd keep everything you received up until month 18. However, once you opt out, you'd have to do another 12 month membership or pay upfront. 


I think that is clarified, one more time ;)
 
Taking my last example into account, that is just logical.
2015/01/21 15:27:42
bapu
deleted because I was wrong
2015/01/21 15:31:09
bapu
deleted because I was wrong
2015/01/21 15:33:56
Grem
Thanks azslow3 for finding that! I know I read it in this super-mega-huge thread!!
2015/01/21 15:34:11
azslow3
bapu
Andrew Rossa [Cakewalk]
If a customer pays for one month and then cancels or fails to pay, the program reverts to demo mode. If they complete 12 months, they no longer have to pay monthly and keep everything they received. They won't get any more updates though unless they opt back in and they'll have to complete another 12 months. 
 
Basically, our idea here is that if customers are getting value every month and real features and useful content, they will be happy. Happy customers is really what we want.

Andrew seems to contradict himself.

No, notice "unless they opt back in" imply "they" have opted out first (after 12 month).
2015/01/21 15:34:13
drewfx1
"After 12 months of non-interrupted membership, they get to keep their software"
 
It doesn't say "you get to keep up to last 12 month point".
 
I'm sorry, but you're misreading what was said. See the quote from Andrew in #1295.
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