Placed my order....$25 discount!  Oh yeah baby!

Let the anticipation begin!

zomg, can someone just ban these trolling knuckleheads already? Trying to scan this thread for actual information is becoming a full-time job.

Ryan Munnis [Cakewalk]

TabSel
Not knowing the new EULA is indeed the reason why I am asking this question ;)

So, Ryan, as you are already on it, any details, please, on how bug fixing/repairs/warranty periods/refunds are handled within this new licensing model?

I'm probably the wrong person to ask legal questions to, and actually on my phone and don't have access to the new EULA. You might be picking on the wrong guy ;)

However, I will say your examples seem like the exact reason we spent the last few years building the foundation for this new model. I think you'll find that not only will bug fixes and excellent new features be delivered in a better and more consistent way, but also that legal binding documents aside, Cakewalk has a long standing history of taking care of its customers. The types of scenarios you are explaining are ones where we often resort to thinking how people think versus how contracts read. There is always gray area and we have made exceptions to the rule many times in the past when things were reasonable. Maybe its our downfall, but I think you'll find Cakewalk is employed by humans and not robots. From what I understand, Gibson also has an extremely firm philosophy of taking care of its customers as well. Anyhow, it's up to us to convince people whether or not to sticking to the plan is worth it.

I'll let the EULA speak for itself when its available, but I felt the need to remind everyone that Cakewalk is an extremely reasonable company to work for and with.

No doubt about that, thanks for your post.
But please understand that I'm pretty unsure on HOW this might practically be handled?
Assume just the day before my subscription ends there will be a new feature rolled out I already waited for. Two days later, already opted out, a hot fix is rolled out, that fixes a major bug in this new feature, that slipped through the test.

Now what? How's that handled? Am I entitled to the fix, or not? Do I have to create a support ticket and kindly ask for that fix, but being unable to do, as I'm no member anymore? How long does this process take me? The fix is already available, but not installed on my system, rendering the new feature I paid for with my subscription useless.
Please bear with me and explain this to me!
Is there a "bug fix process" included with your license model, or not?
Can you understand why I see lots of frustration coming?

Bflat5
So, no more simply downloading the uprade? Sorry to be a naysayer, but I don't see an upside to renting software on the customer end.
 
Maybe I'm seeing it wrong, but when you purchase software you can continue using it until the OS will no longer support it. Pay a premium price to rent it and once your subscription is up you are forced to renew and can longer use it until you do?
 
Is that correct?

No that's not correct at all. Upgrade for $149 and it's yours forever. If you want more upgrades after a year...then you pay again.

Ryan Munnis [Cakewalk]

Dave__lol
I called Cakewalk sales today... the guy picked up right way.... that's the 1st sign that this subscription DAW won't work... and the fact that he sounded "in my opinion" that I had woken him or he lives in Colorado.... ;)

I know all the guys in support. There all great guys and real people. Some of them are loud and some of them are quiet. They don't have agendas or predefined scripts. You're judging a person and making a tasteless joke that this means our new model won't work.

Well look at it this way.... how many DAWs use subscriptions as apposed to buying their DAWs? you can and will have to offer both options for it to work... Being an American as I am... this is just a cheap sales gimmick that won't fly to old or new uses. I could list the reasons why but I'm an old guy and its hard for me to breath ;) but I could ask my daughter as she is in her 3rd year of marketing at one of the top business collages to explain it better to you if you like.... 

YouDontHasToCallMeJohnson
Anyone complaining about spending $149 for this version is just plain stupid.
 
That you can opt to pay monthly is an amazing offer.
 
$149 does not reflect inflation for the past 10 years. Neither did $179, and $189, and $199.
 
Sonar has been underpriced almost from the git.
 
If this software was being imported my China it would qualify as "Dumping." And sanctions and tariffs would be applied.
 
A Hundred and fifty bucs for a year of goodness and you guys are publically spewing dumbness before you use your frontal lobes for a minute of thought?
 
I say, "Go buy a different product and complain in the appropriate forums."

Said no intelligent developer ever........
 
Fanboyism concerning software should be a mental illness. I'll go back to the Props forum to read the same thing with Reason 8 upgrade and REs.
 
 

I suggest that all new arrivals to this thread start on page one, as almost all conceivable questions have already been answered.

orhanproject
Are sonitus plugins still there in platinum?

yes, see https://www.cakewalk.com/Products/SONAR/Versions "Essential Suite" section

JoseC.
 
I've read all the thread and I do not understand what is so difficult to get. 
 
Let's say that I upgrade from X3 to Platinum now. I pay $149 upfront and I am happy for 12 months with my shiny "Sonar 2015", that gets upgrades and new features up to February 2016. 
 
Comes February 2016, and if I really do not see a reason (i.e. an upcoming new feature) to pay more at that moment, I just don't, and keep on using "Sonar 2015" until the amount of accumulated new features makes it interesting for me to pay again. Imagine that this happens February 2017. If I then buy 12 months more, I am actually paying for versions "Sonar 2016" and a full "Sonar 2017", with all its upgrades, for a fair upgrade price.
 
How is this different and/or more expensive than the current model? Now you are waiting for a new version to come out and then you decide whether its new features make you want to upgrade or not. The new model is exactly the same, but you have the advantage that you can decide when the value of that feature set is up to what you are willing to pay.
 
In the meantime, and if there is some new feature that you could need for a particular reason (or project), you can even pay a couple of months just to use that. And if you keep on paying you are even financing the next upgrade instead. 
 
I do not see what is there not to like.

Thank you for using your noodle before spewing.
 
Good thing some important people work at CW who think like you.

cclarry
Placed my order....$25 discount!  Oh yeah baby!

Let the anticipation begin!

Where did you order?