• SONAR
  • Introducing the new SONAR: New lineup, new features, plus membership (p.62)
2015/01/14 21:13:22
Ryan Munnis [Cakewalk]
Dave__lol
Ryan Munnis [Cakewalk]
Dave__lol
clintmartin
Bflat5
So, no more simply downloading the uprade? Sorry to be a naysayer, but I don't see an upside to renting software on the customer end.

Maybe I'm seeing it wrong, but when you purchase software you can continue using it until the OS will no longer support it. Pay a premium price to rent it and once your subscription is up you are forced to renew and can longer use it until you do?

Is that correct?


No that's not correct at all. Upgrade for $149 and it's yours forever. If you want more upgrades after a year...then you pay again.


NOPE! lol you need to look at it again... 149 for 12 months! its a subscription DAW service... You keep paying them or you have NO DAW! good luck in mid project and you have to convert ALL your projects to ProTools and have no way to do it!


Again you're wrong. I'll remind you that spreading false Information, intentionally, is trolling.

lol "trolling".... "things that forum junkies use to justify there never ending need to be accepted on a forum" and have someone that they can justify bulling.


Look - you're not contributing to the conversation. Please leave the thread unless you want to ask a real question or help others with this topic. We all have worked too hard to waste time on this (our community and Cakewalk staff alike)
2015/01/14 21:15:21
Splat
Dave give it up you have been given clear answers now please move on..
2015/01/14 21:18:36
SubSonic
Count me as an opponent to the subscription software model. I've been forced into it with several other titles I use and feel that those too became more money per year than they were worth. I likely will take advantage of the $149 "upgrade" price to this new service from X3 Producer, but I won't pay $199 a year for it thereafter. Sorry. I'll spend my year deciding which competitor to migrate to, and when they all move to this system, I'll move back to tape I guess.
 
I am glad that there appear to be a lot of you guys here that think the subscription model is actually a good thing, I personally do not. I hope you enjoy it but doubt that you will after the 2nd year when your bang-for-buck analysis can be fairly performed and you realize you came out on the losing end.
2015/01/14 21:19:25
TabSel
TabSel
Ryan Munnis [Cakewalk]
TabSel
Not knowing the new EULA is indeed the reason why I am asking this question ;)

So, Ryan, as you are already on it, any details, please, on how bug fixing/repairs/warranty periods/refunds are handled within this new licensing model?


I'm probably the wrong person to ask legal questions to, and actually on my phone and don't have access to the new EULA. You might be picking on the wrong guy ;)

However, I will say your examples seem like the exact reason we spent the last few years building the foundation for this new model. I think you'll find that not only will bug fixes and excellent new features be delivered in a better and more consistent way, but also that legal binding documents aside, Cakewalk has a long standing history of taking care of its customers. The types of scenarios you are explaining are ones where we often resort to thinking how people think versus how contracts read. There is always gray area and we have made exceptions to the rule many times in the past when things were reasonable. Maybe its our downfall, but I think you'll find Cakewalk is employed by humans and not robots. From what I understand, Gibson also has an extremely firm philosophy of taking care of its customers as well. Anyhow, it's up to us to convince people whether or not to sticking to the plan is worth it.

I'll let the EULA speak for itself when its available, but I felt the need to remind everyone that Cakewalk is an extremely reasonable company to work for and with.

No doubt about that, thanks for your post.
But please understand that I'm pretty unsure on HOW this might practically be handled?
Assume just the day before my subscription ends there will be a new feature rolled out I already waited for. Two days later, already opted out, a hot fix is rolled out, that fixes a major bug in this new feature, that slipped through the test.

Now what? How's that handled? Am I entitled to the fix, or not? Do I have to create a support ticket and kindly ask for that fix, but being unable to do, as I'm no member anymore? How long does this process take me? The fix is already available, but not installed on my system, rendering the new feature I paid for with my subscription useless.
Please bear with me and explain this to me!
Is there a "bug fix process" included with your license model, or not?
Can you understand why I see lots of frustration coming?


Please do not forget to try to answer please. Thanks.
2015/01/14 21:20:43
Anderton
Dave__lol
 
NOPE! lol you need to look at it again... 149 for 12 months! its a subscription DAW service... You keep paying them or you have NO DAW! good luck in mid project and you have to convert ALL your projects to ProTools and have no way to do it!



You clearly have no clue about the membership program, and apparently have no more desire to find out how it actually works then you do to get SONAR working up to the same level that others enjoy. The above statement is so incredibly wrong - perhaps even knowingly and maliciously so - that it boggles the mind.
 
There is one thing about it, though, that I can confirm is true: A program does exist that's called Pro Tools.
 
 
2015/01/14 21:26:43
ChazEd
scook
It is difficult to speculate about future pricing. But for now, there appears to be no penalty if you let your membership lapse.




Thanks for your answer, scook!
 
I understand that once I pay $149, I can keep the up-to-date version when the platinum membership expires and I don't renewal it.
 
But I think Cakewalk need to be more clear about this in the faq (there's no mention at all about this).
 
I'll wait until things get more clear.
 
And just to be clear, I love Sonar X3 Producer !
2015/01/14 21:29:08
johnnyV
Brother , I go to work and come home and you guy's are still at it here! 
Someone please lock this thread! It's going to break Bapu's record soon. 
 
I just skimmed through from where I left off this morning and all I see is a bunch or people who seem to be to lazy to read the promo and facts provided by Cakewalk on the links provided and at always conveniently located at the top left corner of this forum. I give the staff and loyal always super helpful forum members credit for being so patient with these people who for some reason just don't get it.
 
PLEASE GO READ THE PRODUCT INFO BEFORE ASKING THESE SAME DUMB QUESTIONS OVER AND OVER. 
 
Nothing has really changed.You pay money, you own the software,,, end of story... 
I think only a fool would pay the monthy fee anyhow, why pay more? I could buy my car insurance the same way from ICBC. You pay more because you don't have the cash up front,  
Everybody knows musicains are always broke, the pricing in music stores is always by the month! Calkwalk can increase the revenue by taking advantage of this and collecting the interest on the money instead of VISA. 
2015/01/14 21:31:08
tKx5050
WallyG - I'm apologize if I'm missing something, but I had to pay the upgrade fee when AD2 came out to get my Sonar AD1 kits upgraded as did everyone else at the time if they wanted the upgrade. We didn't get it for free. If I'm missing something in translation then nevermind....
 
2015/01/14 21:31:29
nzpaul
SubSonic
 I likely will take advantage of the $149 "upgrade" price to this new service from X3 Producer, but I won't pay $199 a year for it thereafter. Sorry. 




A lot of people have been a bit riled by the $199 after a year but (with my optimists hat on) I suspect there'll actually be a special offer next Jan/Feb (eg save $50 on the regular price etc) and several 3rd party plugins to sweeten the deal.
 
I'm not going to worry about that until next year
 
2015/01/14 21:34:11
matt fresha
Dave_ _lol is obviously a troll that never used Sonar legally and is upset because he'll have no way to pirate the next version.
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