• SONAR
  • Introducing the new SONAR: New lineup, new features, plus membership (p.73)
2015/01/15 07:38:02
tomixornot
This is a long thread and I only managed to read some, so I hope I'm not asking something that's already answered.
 
I think I like the new model, in a way that I can upgrade (paying full year upgrade price) every 1.5 years, or once every 2 or 3 years, or it may be sooner if there is a great feature that I wanted. Am I right thinking this way ?
 
Another question is, can I expect bugs (not new feature request) that exists within the year that I purchased is fixed ?
2015/01/15 07:48:23
Karyn
tomixornot
This is a long thread and I only managed to read some, so I hope I'm not asking something that's already answered.
 
I think I like the new model, in a way that I can upgrade (paying full year upgrade price) every 1.5 years, or once every 2 or 3 years, or it may be sooner if there is a great feature that I wanted. Am I right thinking this way ?
 
Another question is, can I expect bugs (not new feature request) that exists within the year that I purchased is fixed ?


If you upgrade every 2 or 3 years the renewal price will be higher, how much higher?  I don't know.
 
Bug fixing takes time.  The amount of time depends on the bug. Until you report a bug no one can know how long it may take to fix it.
2015/01/15 08:15:58
tomixornot
> If you upgrade every 2 or 3 years the renewal price will be higher, how much higher?  I don't know.
 
Is the higher price something like (currently offer) 149/= or (offers expired) 199/= ? Let's say, I missed the 2015 149/= offer.. and it revert to 199/= and then in 2016 there is another offer of 149/=, or even if there is no offer, I'm just paying 199/=.. correct ? (assuming it's still 199/= per year full price).
 
In another word (I hope this is not true).. we're not saying about an upgrade model such as :
- last full membership period, less than 1 year : 199/= (imaginary price)
- last full membership over 1 year but less than 2 years, 299/= (imaginary higher price)
- last full membership above 2 years : 399/=
 
 
 
2015/01/15 08:31:38
Paul P
Karyn
If you upgrade every 2 or 3 years the renewal price will be higher, how much higher?  I don't know.

 
Seth Kellogg [Cakewalk]
June '16 - $20mo/$200
June '17 - $20mo/$200

 
http://forum.cakewalk.com/FindPost/3145782
 
2015/01/15 08:57:25
Atsuko
Ryan Munnis [Cakewalk]
Atsuko
azslow3
I see this (feature or bug?) almost a month... Should I expect good monthly updates of SONAR then?



That's my concern too...


We'll let Cleverbridge know. We don't host nor program these pages. Seems like an overreaction just to try to make a point anyway. Point out one flaw to try to discredit everything else. Weird way of trying to tear people down versus just saying "hey I noticed something weird and wanted to help out by mentioning it". I don't think a styling error on a web page hosted by another company should try to convince people to be concerned about the future of Cakewalk and our products if you ask me.


Ryan, I think you had an overreaction, I have a real preocupation and I don't intend to convince anyone - don't do this, please, it's unfair, the new store is really confusing me.  I've never had a problem with the old store but when I enter the new one, the prices that are shown is too expensive.  On the other day a product costing about US$150 was shown for me more than R$1.200!! but the axchange rate for US$150 is R$420!!  That's my concern, I'm worried to not be able to upgrade and this is a thing I hope to do the moment you make the software avaialable.
2015/01/15 09:00:20
Beepster
Okay, so day two of this and there is one thing I'd like to know about that shouldn't be too toxic of a question to answer.
 
How long will we have to purchase the full 12 month subscriptions before we lose our X3 Producer upgrade status and then what kind of scheme do you have for after that.
 
For example... When I bought X1 Pro I qualified for the Pro user upgrade price of X2 and if I bought that then I got the Pro upgrade price for X3. If I had NOT upgraded to X2 Pro and wanted to buy X3 Pro the price would have been more. If I had started earlier and skipped even more release cycles the price would have been even more.
 
In this new system is something similar going to be implemented and if so how will it be set up? Like will we have to upgrade to Sonar Platinum within 1-2 years (seemingly the average Sonar cycle) to retain the top level upgrade discount? If so then I'm guessing there would have to be some kind of mechanism built into the Command Center to keep track of who qualifies for what and when on a case by case basis depending on what and when they bought their last full upgrade/12 month script.
 
Hopefully one of the Baker's can address this if at all possible.
2015/01/15 09:04:02
Beepster
lol... and I see tomixornottomix just asked the same exact question. Whoops.
 
Funny coincidence in 25 pages of mayhem. I swear I did not see your post. Heheh.
 
2015/01/15 09:05:18
Karyn
People need to get away from thinking in terms of "upgrade price" and move toward "membership fee".
 
You are not paying for upgrades to Sonar,  you are paying a monthly/annual Cakewalk membership fee.  The benefits of membership include (but are not limited to) bug fixes and new/upgraded features to Sonar on a regular basis.
 
Once you've been a paying member (or paid in advance) for 12 consecutive months you get to keep any upgrades/bug fixes you've been given as part of your membership.
 
If you have a break in your membership and wish to re-start it, you should expect to pay more (at least initially) for your renewal to cover the cost of all the updates you will get that were published while you were not a member.  Otherwise you'd effectively be getting all that for free and everyone else would simply cancel their membership, wait two years, then re-join and expect two years of free updates as well...
 
There is no X4, or X5.  There is Cake.
 
If you Currently own X3 Pro there is a short term $50 discount on the annual Platinum membership fee.
 
By joining now you get the next 12 months of updates and bug fixes as mentioned above, but you also get all the updates and bug fixes they've been working on since X3e was released**.  It is NOT a new version, it is X3e with more stuff added, now re-named to just Sonar.  This will always be the case moving forward.  Until they change it again.
 
If you choose the annual payment and keep it up each year the net result is almost the same as you've been used to if you upgraded Sonar 7 to 8 to 8.5 to X1 to X2 to X3.  The increase in price is offset by getting more included in membership than just program updates.
 
 
 
** This is what X4 would have been.
2015/01/15 09:19:08
Beepster
Hi, Karyn. I don't think that's exactly right unless we've all been horribly mistaken. From what you are saying if I don't buy a 12 month membership for 6 months (as an X3 Pro owner) I would somehow be paying for those 6 months retroactively. The way I've been reading it is (and let's forget the current discount and just call the upgrade $200 because that is adding a ton of confusion) that the price for a twelve month membership is $200 for X3Pro owners whether they buy now or 6 months from now. Then if they let that membership lapse for a few months they would still pay the same flat rate (or slightly more if that flat rate for everyone has increased but again we'll just say it's $200 to avoid confusion) when they reupped for another 12 months.
 
That's pretty much exactly how I've been reading it which is why I'm asking what the Bakers intend in regards to a time limit and tracking such things because really after a certain point it really does not become fair to THEM as the business owners BUT if they make you pay extra retroactively starting from day one (or month one or anywhere within a year) of a subscription lapse then that is more costly than the old model. In the old model you had until the new version came out to take advantage of your upgrade price (usually a year or so). If it's turning into a "now or never" type scenario, which I don't think it is, that would not be very good. And yeah... the fact that those who wait would potentially get more makes it even stickier which is kind of why it would be good to know what the intent is with this. They are however charging more for upgrades ($200 is 100% higher than the $100 it was just a couple years ago) so that should make up for the difference and as always early adopters get to use the stuff sooner.
 
Anyway, not trying to cause a fuss. Just wondering if they've thought out time limits for upgrades. Personally I think a year would seem appropriate.
 
Cheers.
2015/01/15 09:21:22
Beepster
And I was more talking about the future. The next year's upgrade prices seem to be set at $200 for X3 Pro users (after the Intro offer expires) no matter when we buy... which I intend to do as soon as I have some cash.
 
Cheers.
 
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