• SONAR
  • Introducing the new SONAR: New lineup, new features, plus membership (p.77)
2015/01/15 10:53:10
WallyG
Soft Enerji
karlssonhaus@googlemail.com
Soft Enerji
Just trying to get a definite answer to the Addictive Drums question that has been asked. Will I be able to use my ADpaks, MIDIpaks and Kit Pieces that I already own and use in AD 1, with AD 2? 

I think - no. It just AD2 engine with 3 drumpacks, midipacks and kitpieces. If you want upgrade your existing AD1 packs you have to pay $79


OK, that's not a deal breaker. Can anyone advise whether I'll then have both AD1 and AD2 as separate plug ins? That's if I don't upgrade AD1.


Yes, that's what I have now on Sonar X3.
Walt
 
2015/01/15 10:58:54
Crowned One
I did not see it on all that I read so far is there still going to be a 32bit version?
 
Also did not notice any answer on how long the intro period will be?
2015/01/15 11:08:07
Ryan Munnis [Cakewalk]
Beepster
Paul P
 
I guess some of you missed the above post / quote :
 
Seth Kellogg [Cakewalk]
June '16 - $20mo/$200
June '17 - $20mo/$200

 
http://forum.cakewalk.com/FindPost/3145782
 
-> click the link
 
The way I read this is that Cakewalk has spoken on the matter.
 




I actually did see you post that but because it was cropped I thought it was just referring to the regular renewal fees for up to date users. In that post he seems to be confirming that yes... you can wait TWO years and still pay the same upgrade price as everyone else thus getting 2 years of previous product free on TOP of the next 12 months.
 
Now that's a pretty sweet deal but man... it doesn't seem like the best approach. That is begging to be ultra gamed. Maybe they just don't care and simply want us to be happy. If so... mission accomplished. lol


Lets say I personally buy into membership today and continue to stay on board. By July 2016 I'll have every SONAR update released from now until then. I will be able to roll back and forward to any build of SONAR released during that time which will include bug fixes and both minor and major new features. I will also have any badass content additions that came about from now until then.
 
Let's say you don't buy into membership until February of 2016. By July 2016, you will also have the latest build of SONAR just like me. In contrast, you will only be able to roll back and forth between builds of SONAR between February 2016 and July 2016. Also, in contrast, you will not have any content that was delivered to me between now and February of 2016. That's mine, not yours. You should have signed up earlier if you wanted it ;). Also, I'll have recorded a lot more music then you, so you missed out yet again! Obviously beyond that, you will have to either pay a full year upfront or complete 12 consecutive monthly payments for you to keep what you're getting, so if you're paying monthly and decide to cancel your membership before February 2017 you'll revert to demo mode.
 
It's a pretty good deal for you in terms of being up to date with SONAR, but by lapsing your membership there will be things you'll miss out on. Also, you do need to commit to a full year (either up front or by 12 consecutive monthly payments) to forever keep what you paid for.
 
I hope that helps provide some clarification.
2015/01/15 11:09:43
Atsuko
Ryan Munnis [Cakewalk]
Atsuko
 
Ryan, I think you had an overreaction, I have a real preocupation and I don't intend to convince anyone - don't do this, please, it's unfair, the new store is really confusing me.  I've never had a problem with the old store but when I enter the new one, the prices that are shown were too expensive.  On the other day a product costing about US$150 was shown for me more than R$1.200!! but the axchange rate for US$150 is R$420!!  That's my concern, I'm worried to not be able to upgrade and this is a thing I hope to do the moment you make the software avaialable.




I'm sorry Atsuko. My response was more so in regards to the styling error pointed out by azslow3 (whom I do believe is bringing up legitimate concerns as well).
 
I think we should discuss those types of issues outside of this thread. There was definitely some confusion and, in most cases, specific questions are better handled on a case-by-case basis. The reason is because people have different product ownership, live in different countries and have different currencies. In other words, it's impossible to provide one answer to all customers since the way the price is reflected is based on a variety of factors. To reiterate, those factors are:
 
1) Previous Product Ownership that would qualify you for particular upgrade pricing
2) The country selected in your Cakewalk Account profile
3) Your IP address based on your location in the world
4) Your billing address
 
Manipulating these parameters can lead to a lot of confusion, especially when you throw in exchange rates, etc. The good thing is that Cleverbridge offers direct sales support to answer these types of questions from qualified individuals who specialize in these types of discussions.
 
We recently worked with Cleverbridge to correct an issue that was not reflecting upgrade pricing properly in some conditions. This fix just went live a few days ago. It is very possible that the price you saw was a result of this. Ultimately, when you add an item to the store cart, it should reflect your upgrade pricing. If you are seeing the full price of a product, click [BUY NOW] so you can see it in the cart. At this point, you should always see the pricing based on your ownership.
 
Anyhow, I don't think these types of concerns should have people worried about whether or not we're here to support them. We have multiple methods where customers can get in touch with us to find the proper answers and correct issues such as these. Best bet is to work with us directly so we can find the right answer and solution.


Thanks, Ryan. Yes, I agree it's a case to discuss out of the forum, that's the reason I filled the feedback report in the end of the last year.  Also, my account still doesn't show all of my products, Dean has sent me a message and asked me to reply if there's still missing products, I replied in 2nd january but till now, no response.  I'm sure all of the issues will be resolved, I'm gonna wait.  Thanks, again.
2015/01/15 11:14:27
mdages
I've read page 1-10 and skipped the rest here, because always the same questions with the same answers.
 
Subscriptions models seems the new trend in professional software marketing. Avid changed to support plans and Cakewalk Memberships seems the same.
I have no problems with such more service oriented selling plans.
$149 for the first year of platinum seems fair, the $199 for following years depends on the service and update quality of the first.
 
Will there be prices in Euro or do we have to pay in Dollar and exchange will made by bank/paypal?
 
With such a membership subscription I'll expect much better support and service as in the past. Dear Cakewalk, you've to change and improve much on this. The respond times and quality of support answers were very bad in the last months. Such support quality isn't acceptable if I pay for such a membership plan that explicit includes technical support. Waiting weeks for answer from support, as it was in the past, will make users angry if they paid for it.
 
Also I'll expect updates on a regulary basis of about 3 months. You can't advert for better update frequencies in a membership and half a year nothing happens.
 
So, I hope you know what you're doing Cakewalk.
 
_Markus
2015/01/15 11:16:02
bluzdog
I hope not to get lambasted again but here are my observations, opinions and questions about the new Sonar. I did peruse the previous pages but the possibility that I missed some information is high. Please excuse me for being a little squeamish about posting.
 
What I like:
The Mix recall feature, the Pattern tool , the new CV FX bins and sends, the collapse feature on the control bar, Vocalsync, midi stretch and the AD2 Producer bundle.
 
What I don’t like:
The name, it says nothing about the innovation that went into the new version of Cake’s flagship product. I had a version with this name back in 1900 (according to Cake in my old user account area) in reality was it almost 15 years ago?
Losing tech support for what you have already purchased unless you continue making payments for future content. It’s like Waves WUP in that regard but on a larger scale.
The future drum replacement promise doesn’t do anything for me. I’ve been using Slate Digital Trigger for years and I’m more than happy with the workflow and results.  If Cake can improve on that I’ll be blown away.
The membership / subscription model, out of the gate is great. $149 for 2 years of the Bakers best work along with the AD2 Producer bundle is more than fair. After that you pay $50 more ($199) for 1 year of the Bakers best work and who knows what else. By design the value of this system goes down 50% but the cost goes up 30%.
 
Questions:
Can the CV track sends and FX bins be easily collapsed to save real estate?
Are there any new routing options?
Are the new amp sims part of TH2?
Is there a list of “under the hood” improvements?
How long will X3 be supported?
 
F.w.i.w. I’m still on the fence. Thanks.
 
Rocky
2015/01/15 11:19:10
Beepster
Ryan Munnis [Cakewalk]
Beepster
Paul P
 
I guess some of you missed the above post / quote :
 
Seth Kellogg [Cakewalk]
June '16 - $20mo/$200
June '17 - $20mo/$200

 
http://forum.cakewalk.com/FindPost/3145782
 
-> click the link
 
The way I read this is that Cakewalk has spoken on the matter.
 




I actually did see you post that but because it was cropped I thought it was just referring to the regular renewal fees for up to date users. In that post he seems to be confirming that yes... you can wait TWO years and still pay the same upgrade price as everyone else thus getting 2 years of previous product free on TOP of the next 12 months.
 
Now that's a pretty sweet deal but man... it doesn't seem like the best approach. That is begging to be ultra gamed. Maybe they just don't care and simply want us to be happy. If so... mission accomplished. lol


Lets say I personally buy into membership today and continue to stay on board. By July 2016 I'll have every SONAR update released from now until then. I will be able to roll back and forward to any build of SONAR released during that time which will include bug fixes and both minor and major new features. I will also have any badass content additions that came about from now until then.
 
Let's say you don't buy into membership until February of 2016. By July 2016, you will also have the latest build of SONAR just like me. In contrast, you will only be able to roll back and forth between builds of SONAR between February 2016 and July 2016. Also, in contrast, you will not have any content that was delivered to me between now and February of 2016. That's mine, not yours. You should have signed up earlier if you wanted it ;). Also, I'll have recorded a lot more music then you, so you missed out yet again! Obviously beyond that, you will have to either pay a full year upfront or complete 12 consecutive monthly payments for you to keep what you're getting, so if you're paying monthly and decide to cancel your membership before February 2017 you'll revert to demo mode.
 
It's a pretty good deal for you in terms of being up to date with SONAR, but by lapsing your membership there will be things you'll miss out on. Also, you do need to commit to a full year (either up front or by 12 consecutive monthly payments) to forever keep what you paid for.
 
I hope that helps provide some clarification.




Indeed it does however what kind of content are we talking about that may be missing? Like the Content Club style freebies of sound banks, third party instruments (like the AAS stuff), loops, etc... or are we talking Cake plugins like PC modules that normally get included in versions?
 
And I guess you guys may toss in your paid plugs like the Concrete Limiter for example (which of course is just an example but I mean stuff not part of the main program) so I don't mean things like that.
 
Basically I'm mostly concerned about missing out on plugs or features in the main package. Not extra content which I'm assuming would be advertised beforehand to entice chuckleheads like myself to act.
 
That may not be particularly answerable but just a rough idea would be cool.
 
And yeah... that's a very generous model. Glad you took us broke arse slackers into account. I don't really foresee needing to really rollback that precisely.
 
Thanks for your answer. It was the only thing really confusing me about all this. Cheers.
2015/01/15 11:21:00
stxx
FYI:  The video said available "today".  Sweetwater is taking orders and download will (should) be available 21st.  WARNING:  Thoise trying to hide the cost from your wife be warned.  Your "friendly Sweetwater rep will call you back within 15 min of ordering!  LOL!
2015/01/15 11:23:29
Anderton
Karyn
dwardzala
KPerry
I'm showing my age maybe, but surely the Cakewalk "subscription" model is nothing more than a digital version of good old fashioned hire purchase?  And I can't remember people complaining that the they'd have the nice drum kit they bought on HP taken away if they stopped paying the monthly installments...
 
It's exactly the same model - just digital: you can buy up front, you can buy on HP, and you own the (licence to use the) software in perpetuity when you've paid the requisite amount.  Even if there are no new features, it's exactly the same model...did you expect to get a new cymbal 6 months into your drum kit purchase plan?


That's a very good analogy.


To be more accurate, once you've paid off your drum kit you can choose to keep on paying the monthly HP charge. If you do, then in six months time you may get another cymbal or it may turn out to be a cowbell.
Either way, if your kit doesn't include enough cymbal stands for the new cymbal/cowbell you'll have to keep on paying the monthly HP and wait for the next product fix release to be able to use your shiny new cymbal/cowbell properly.  Assuming the issue of not enough cymbal mounting points gets fixed in the next update...



Well...not quite. While the financing scheme is fairly traditional, getting features as soon as they're ready, modular installation, and being able to deploy bug fixes - not just features - more rapidly are a significant change because unlike other subscription models, what you buy doesn't expire.
 
If you keep paying, it's not that you "may" receive something in six months, you will have an idea of what to expect because Cakewalk will be more open about their roadmap (cf: the Drum Replacer being on-deck). I'm just waiting for the green light to talk about what I'll be providing. The schedule is for monthly updates so that's quite a bit of stuff. 
 
And don't forget that now there's a feedback mechanism, the features and new ideas forum, which will help Cakewalk prioritize which features are most important to the community. A lot of the added features that were just announced are the direct result of forum comments from the community, but they were collected on an ad hoc basis. Now there's a more formal way to evaluate what people want.
2015/01/15 11:23:34
cparmerlee
Karyn
People need to get away from thinking in terms of "upgrade price" and move toward "membership fee".
You are not paying for upgrades to Sonar,  you are paying a monthly/annual Cakewalk membership fee. 

I think the difficulty people have is that past efforts at "club" type status resulted in a bunch of downloads that I had zero interest in.  I am interested in improvements to the core engine, not in having 100 downloaded add-ons that I will never use.  Many of them were just degraded versions that were pumped out as an inducement to buy the full versions.  I shouldn't have to pay anybody to market to me.  If that is what many of the downloads will be, then Cakewalk should be PAYING ME a subscription fee for taking the time to consider buying the full versions of the "freebies".
 
This initial launch does include a small number of improvements to the core product.  That may be enough for me to justify the initial upgrade, but "membership" is asking people to buy a pig in a poke.  I do think the Cakewalk / Gibson folks are well intentioned, so I might consider this, but this is a model I wouldn't consider from most companies, and I suspect it is going to be very damaging to Sonar's success in the market for that reason.
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