Well, 29 pages, and most of the conversation revolves around pricing, features, and content. Obviously important issues, but those reasons won’t drive my decision to continue with Sonar. My four fundamental reasons for buying DAW software are sound, stability, accuracy, and efficiency.
Sound is self-explanatory, and works hand in hand with accuracy.
Stability means I don’t want the operation of core functions/features in the software to cause it to crash on my computer. It means when I use the core functions/features in the software, they all work as they should. It means when I am editing or changing something while the software is streaming back my audio/MIDI tracks, I won’t hear/see hiccups, gaps, pauses, or any other interruption in the audio/MIDI stream. It means when I insert a plugin that was shipped with the software, that plugin will behave as it should. Period. Without causing ANY problems. It means that if the software supports an industry stand like VST, it damn well better work extremely well with a lot of VST effects and VST instruments NOT included with the core product.
Accuracy means when I record or playback audio and MIDI tracks, they always stay in perfect sync, no matter what. It means when I save settings in a project, and then recall them at a later date, the settings will not have changed upon recall, and, if left untouched, won’t change because of some other action. It means what is recorded into the software – audio or MIDI - is exactly what comes out (this obviously works in conjunction with sound).
Efficiency means the core product’s UI allows one to quickly accomplish fundamental tasks. How quick and easy is it to record, erase, and overdub audio and MIDI tracks? Once recorded, how quick and easy is it to edit those tracks?
These four items mean so much more to me than anything else. I would pay $1,000.00 for DAW software with NO CONTENT if a developer could assure me that those four items were successfully addressed.
Having said all that, I fully understand that the software development paradigm today is “give the customer a bunch of ’stuff’ along with the core product, even though the core product is buggy. Everyone knows ALL software is buggy upon release. They expect us to ‘fix it later’. Well, maybe we will, and maybe we won’t”. It’s a paradigm that sucks, but we seem to be stuck with it. So, with regard to the X3e Producer-to-the “new” Sonar upgrade -
I still have not seen answers to these critical questions (from Cakewalk) regarding the new Sonar.
- What improvements to the CORE PRODUCT have been made since X3e, especially regarding the four elements I listed above?
- How will bug fixes for that core product be handled in the future? I believe someone mentioned a scenario where a bug was introduced into the purchased software during an update, and the user’s subscription lapsed before that bug was fixed. Since that user purchased the buggy software, is he/she entitled to the fix? I would think any answer other than yes is suspect.
At the very least, these questions need to be answered immediately. Transparency is everything. One of the best examples I have ever seen of software developer transparency was the “Whatsinaname” paper written by Noel Borthwick. Yeah, the Cakewalk guy. Go to “The Cakewalk Blog”, and read it. That paper is the reason I still use Sonar, admittedly still 8.5.3. That paper was a beautiful treatise on what went into improving Sonar at version 8.5. I’ve not seen anything like it before or since. Noel, if you are still around, you need to step in and do the same thing for Sonar Artist, Professional, and Platinum.
If you are not still around, maybe I understand why?