Hello all, I have just downloaded installed Sonar Platinum, and did the offline activation. The problem is it seems like when I go to Sonar Platinum again it seems to revert back to the demo mode, tell me it cannot save, and asks me to activate again. I go through the offline activation AGAIN, import the activation file again, and then it tells me to go to command center. I've had Sonar Platinum (year subscription) for about 2 weeks and this keeps happening. Has anyone else encounter this issue? Thoughts?

Check to see if you have full admin privileges for Sonar under properties.  You should try running it as an administrator.  

Hello John and thank you! I am running it under full administrator privileges and here again 24 hours later Sonar has reverted back to demo mode ad asking me to re-activate it again. I am hoping someone from cakewalk can assist with this.

I've had a similar issue.  I have a computer that is sometimes connected to the internet but not always, so sonar activated automatically initially. However, I am now using sonar and it reverted to demo mode without me noticing.  After hours of work I can now not save and now the little pop up keeps saying that sonar is running in demo mode. After connecting to the internet and trying to run the cakewalk command center, nothing happens.  Also, the option to activate offline has disappeared from the help menu after connecting to the internet and wont return if I disconnect again.  If I click the pop up that says sonar is running in demo mode it either takes me to a cakewalk webpage that is no longer there or to the offline activation page where I can not do anything from because I cant export a request file from within sonar.  This is very frustrating.  First of all, this why the whole membership thing is bull. I bought the software upfront with the full subscription, yet Command Center needs to continually check my subscription or else it converts my expensive software into demo mode? -- STUPID.  2nd, If sonar thinks I'm not connected to the internet, why does the "Activate Now" button that is on the pop up window that says "sonar is running in demo mode" take me to the internet website for offline activation??? The "Click here" button on the pop up that says "save is not allowed" takes me to a cakewalk site that says 404 not found.  Cakewalk, I took screenshots if you want them.  My software should work rearguards if i am connected to the internet or not.

When you installed it, that is Command Centre, or if you installed Sonar without the Command Centre, did you right click the executable file ie the program file and select Run as Administrator. Being logged in as an administrator is not the same. Just explaining because many get caught out with this distinction.

So, if I upgrade to Platinum...I download the files at the office (fast internet).
 
Then Cakewalk provides me with the activation code or whatever and then I go home and load files from external HD to desktop and then I type in activation code (offline activation, is what I think this is called) and that is it.
 
Will this work?
 
Do I have to re-connect to Cakewalk at home...are they going to keep insisting I check in to remain activated.
 
I don't use my DAW online.
 
What should I expect?

Hi folks,
We'd like to troubleshoot this with you. In the about box next to the serial number there will be some numbers listed when you are in demo mode. Can you please list this info?
 

I had this problem once with some plugins. It turned out to be Windows UAC. I had to turn it off.
If you're interested in trying it, go to the control panel and click on User Accounts. That screen should have a link to User Account Control. If you click it you can see if it's on or off.
In my case it was on and preventing the registration of the plugin from writing to the registry.
 

This should not be UAC related.

Please call in to tech support and reference this thread If you have this issue and someone will help you. That will be the easiest...