• SONAR
  • Sonar Platinum Activation Issue (p.2)
2015/01/29 20:32:35
mcdonalk
Please post the outcome for this issue. I am waiting on a clear path for installing Sonar Platinum on an offline PC before I buy (introductory offer or no introductory offer).
 
thanks
 
Keith
2015/01/29 21:25:19
cpkoch
BigChrizzle
Hello all, I have just downloaded installed Sonar Platinum, and did the offline activation. The problem is it seems like when I go to Sonar Platinum again it seems to revert back to the demo mode, tell me it cannot save, and asks me to activate again. I go through the offline activation AGAIN, import the activation file again, and then it tells me to go to command center. I've had Sonar Platinum (year subscription) for about 2 weeks and this keeps happening. Has anyone else encounter this issue? Thoughts?

I had problems activating  (ONLINE) until I learned that what I thought was the Command Center was not the Command Center:  Below is what I posted last night!
 
The problem  has been resolved.  The source of the problem occupies  the same category as the following quote attributed to Robert McCloskey  ... “I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.”  It all has to do with the term"Welcome to the Cakewalk Command Center" 
 
As did many, I received that welcome. My "understanding of what I thought it said" was that I had entered the site called Cakewalk Command Center.  It was accompanied on the left by a list of software  that one gets packaged with Platinum.  Sonar Platinum was highlighted with a green button!  To the right of that green button and the list that followed ...  right below the paragraph heading "Get Started with Cakewalk Command Center"  ... were the options to Download or Watch Video.  The way I "read" it was that I could download Sonar Platinum! What was "meant"  was that I had the option to Download the Cakewalk Command Center package or watch a video describing it.  Since I had already downloaded Sonar Platinum and watched its promotional video I simply gave no thought to downloading or watching another promotional video.  In other words "Why bother?  I'm already in the Command Center site".  Finally after getting feedback from you  folks, I figured there must be something more to the CC than what I had been looking at. I decided to read closely, the "Getting started" message.  I finally realized what was meant by the bakers and found the correct Command Center. Of course, everything worked swimmingly from there on out! The whole issue, however, could have been avoided by simply making the "Download" option read "Download Command Center Here"  or "Download CCC" or  making really simple ..."Download CC"
 I know that the instructions were there all along but I, and I am sure many others,  tend to only quickly glance at stuff that appears to be irrelevant. Bottom line in this long winded epistle is a plea for ensuring that nebulous instructions don't make it past the quality control folks.  I assume that Cakewalk has such a group! 
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