Hi,
I haven't been on for a while, just looking every so often, you know you pick up
lots of info just looking on this site, so I decided to have a look at Platinum, upgrading
from X3 Producer, but in my account it says I don't own any Cakewalk products, I've owned
Cakewalk products for a few years now, going back to 8.5, therefore would have
to pay the full price, what's going on here ?
 
John 

This I believe has to do with the single sign on issue, it's been reported by others.
 
Check out this thread and follow the instructions:
 
http://forum.cakewalk.com/Please-read-before-you-purchase-SONAR-m3147160.aspx
 
Basically, they don't have your old sonar login, synced with the new single sign on, and thus the products that you purchased under the new login system, don't show up.

theres been some changes in store/account/forum structure. you can read up on it here: 
http://forum.cakewalk.com/Please-read-before-you-purchase-SONAR-m3147160.aspx and http://forum.cakewalk.com/Please-Read-How-to-restore-any-missing-products-your-Cakewalk-SSO-Account-m3148924.aspx
 
otherwise just contact support, they have been helping people out with missing products. 

Thanks Guys !!