I apologize if this has been answered already (everyone says that, right?)

I'm at work for the next 8 hours, but I will be purchasing and downloading Platinum as soon as I get home. I'd like it to go as smoothly as possible so I figured I'd try to get my questions answered on here while I'm at work. I appreciate the help!

I'll be upgrading from X3e Producer. When I attempt to download Platinum, are there any things that I should have the program NOT install? I don't want to accidentally download duplicates of things I already own from previous versions and clutter up my hard drive. Will C3/the installer intelligently know what I already have and not reinstall things I already own? 

Anything else I should keep in mind when I install tonight? Thanks everyone!

If you have X3e just download the platinum program,the help files and Craig Anderton files. You don't need anything else.

Okay, thank you for responding. After reading through a lot of the recent threads this seems to be the way to go. Of course, I'll also download the AD2 file so I can get those from XLN :)

I installed everything Chris, so C3 knows what I have... It does not know about prior installs... You can go either way.

Vastman
I installed everything Chris, so C3 knows what I have... It does not know about prior installs... You can go either way.

I just finished installing Sonar Platinum, Help and Tutorials, and the Anderton FX Chains. I noticed that all of the other products that are included with Platinum are still "red lit", even though I own them from my purchase of X3 Producer. I'm assuming this means that they won't get updates through the Command Center. Re-downloading all of the other stuff isn't ton of wasted space, but I hate having to download stuff I already have. 

It's only a red light. Unfortunately C3 isn't smart enough to know what you already have installed. I know some have downloaded the files just to turn the lights green and have C3 upto date. I didnt.

mudgel
 
I know some have downloaded the files just to turn the lights green and have C3 upto date. I didnt.
 

I didn't either.

So I guess that begs the question. If an update, for say Dimension Pro, occurs within the next 12 months, that would be a free update according to your membership agreement. Would you get that update?

Hi, I installed Platinum last night, boy am I tired, had a late one! Awesome work Cakewalk. I only installed Platinum as I have all other products via previous X3 producer, however with regard to AD2 am I right in thinking that I can download extra AD packs? How do I do this with my existing AD installation? Do I have to install AD2 again via the command center?

Thanks

rebel007
So I guess that begs the question. If an update, for say Dimension Pro, occurs within the next 12 months, that would be a free update according to your membership agreement. Would you get that update?

This is exactly what I'm concerned about. It appears that Command Center is where all future updates occur, not only to Sonar, but to all of the content that comes with it as well. If we don't download all of the included products through Command Center, will they still be eligible (and able) to get updated? Can anyone at Cake chime in on this? :)