I was an early release candidate and have had Platinum since Friday and just received an email with info on the first Sonar update. After installing I have the following questions:
 
 

• Is C3 going to need an update itself every time a new update is made available (much like NI Service Center)?

 

• Right clicking can hide a product, but how to I un-hide a hidden product?

 

• I have X3 Pro so all I needed to install for Platinum was Platinum itself and Anderton FX Chains. I now have 12 red dot products - am I going to have to install these all again in order to make them go green? Is this needed in order to facilitate any precision updates targeted towards specific products in the futrure (yellow light update signal)? or will potential plugin updates be bundled in with Sonars update (much like Andertons fx chain update appeared to be with this one).

 

• Am I supposed to see all my past purchased Pro Channel plugins in C3?
  • looking in my online product list just now I see Connected Products vs. Other products. What is the distinction between these going forwards, and which old/new products will appear in C3?

 

• Is the roll back function available yet? am i going to need to keep all my downloaded files in C:\ProgramData\Cakewalk\Command Center\Downloads for this to work, or can they be deleted? 

 
 
suggestions:
the bundles (Engineering FX Suite, Plat. Instrument Collection etc..) should list each product included in it on the donwload/info panel.

perfectprint
 
 

• I have X3 Pro so all I needed to install for Platinum was Platinum itself and Anderton FX Chains. I now have 12 red dot products - am I going to have to install these all again in order to make them go green? Is this needed in order to facilitate any precision updates targeted towards specific products in the futrure (yellow light update signal)? or will potential plugin updates be bundled in with Sonars update (much like Andertons fx chain update appeared to be with this one).

 

 
I had this exact question as well.

Me too...

Me three..
 

I was wondering about this too. I'm at work but plan on purchasing Platinum when I get home today. I'll be upgrading from X3e Producer. Can I safely just download the whole package (including stuff that came with X3 Producer), or will this create a bunch of duplicates on my hard drive? 

Hi Guys,
 
Anytime a new update is released to C3 and we make that available to the public, it will notify you there is an update available when you launch C3. You aren't forced to update but it is highly recommended since we obviously released the update for a reason. Today's update was critical for supporting updates we made to SONAR. You should install it.
 
Normally these updates would be released independently of any SONAR update schedule, however they can obviously coincide with one another.
 
As far as C3's awareness of past product installation, unfortunately this is not supported at this time. C3 will only alert you of whether or not the "packages" (for lack of a better term) it is aware of are up to date or not. By packages, I mean things such as "Engineering FX Suite", which just so happen to contain several plug-ins such as Channel Tools, LP64 Multiband, etc.
 
As far as restoring hidden products, if you log out of Command Center and then back in, it will restore your cache and show any products you decided to hide.
 
Lastly, rollback is already available, but only available for products and sub-products that have more then one build available to the public.
 
I hope that helps answer questions!

Thanks!
 

Hi Ryan,
 
Did the update but it appears that nothing changed as far as the updated amp sims from Craig.  I did not get the update button .. Just re-install. Any insight there?

Same thing here.
 

LunaTech
Hi Ryan,
 
Did the update but it appears that nothing changed as far as the updated amp sims from Craig.  I did not get the update button .. Just re-install. Any insight there?

I think I see what happened. Should be fixed. Can you try clicking the "Connected Products" link at the top of C3 so it rebuilds your list. Afterwards, the Anderton collection should show an update is available.