• SONAR
  • [Feedback] New Cakewalk Store
2014/12/15 17:07:59
Andrew Rossa
Over the past year, we've been hard at work improving the customer experience for Cakewalk customers. Along with creating even better products, we've also focused on improving the customer experience. Earlier this year, we revamped our forum and consolidated categories for easier viewing and posting. Then a few months ago, we announced a new single sign on process (SSO) that is meant to consolidate all your Cakewalk accounts, registration, and product information. 

Now we are pleased to announce that we'll be launching a new Cakewalk Store. The soft launch will begin tomorrow and the site will be temporarily hosted by cleverbridge.com. This will be moved over to shop.cakewalk.com later this week. The new store brings in many features that customers have asked for over the years including:
  • Support for more currency and payment options
  • Better language translation
  • Quick check out process
  • More transparency on VAT charges and the ability to enter a business VAT ID
  • Quicker performance and even more security features
  • Using your SSO login, instant best price for upgrades and add-ons based on what you own
  • And much more
We invite you to check out the store and leave us feedback on this thread about your experience. We'll work to fix any issues as fast as possible. We hope you share our enthusiasm with this much needed, and much improved store experience.
 
In order to have the best experience on the store, please make sure you have a SSO account. It's easy to do and stores all your information in one place.
 
Thanks,
 
Cakewalk
 
 
 
Edit for typos
2014/12/15 17:16:13
Splat
Rockin'
2014/12/15 17:24:21
Sylvan
Getting ready for all those SONAR X4 orders? That would be most excellent.
2014/12/15 17:30:04
bapu
X3 X4 = X12? 
2014/12/15 17:37:06
brconflict
Is there any way the password requirements for the Store can be slightly more flexible? Current requirements are quite limiting. For example, you can't start a password with a number.
2014/12/15 17:37:21
Splat
BTW


* Support for more currency and payment options = Support for off world currencies.
* Better language translation = So they can speak human.
* More transparency on VAT charges and the ability to enter a business VAT ID = Duty free to Mars.
* Quicker performance and even more security features = Firewall and weapons are being set up on moon.
* And much more = Invasion.
 
I told you...
2014/12/15 17:37:47
Andrew Rossa
brconflict
Is there any way the password requirements for the Store can be slightly more flexible? Current requirements are quite limiting. For example, you can't start a password with a number.


I am not sure, but I'll inquire. 
2014/12/15 17:40:38
bapu
Andrew Rossa [Cakewalk]
brconflict
Is there any way the password requirements for the Store can be slightly more flexible? Current requirements are quite limiting. For example, you can't start a password with a number.


I am not sure, but I'll inquire. 


I thought with SSO your forum pw was all you need (besides love, love, love)
2014/12/15 18:06:36
perfectprint
this might be premature feedback, but I just followed the SSO link for the first time and reviewed My Products and it is a mess. 
 
in short THIS is not better than THIS
 
 
that overhaul is suffering from the same gui bloat we have seen in Sonars X series in limiting the max number of tracks viewable in track view. Bigger is not better. Smarter is. Plus everything is all out of order, with product download links and serial and reg numbers on different rows, separated by other products, and just way too big
2014/12/15 18:13:04
Splat
Andrew Rossa
We invite you to check out the store and leave us feedback on this thread about your experience. We'll work to fix any issues as fast as possible. We hope you share our enthusiasm with this much needed, and much improved store experience.

 
perfectprint
this might be premature feedback, but I just followed the SSO link for the first time and reviewed My Products and it is a mess. 
 
in short THIS is not better than THIS
 
 
that overhaul is suffering from the same gui bloat we have seen in Sonars X series in limiting the max number of tracks viewable in track view. Bigger is not better. Smarter is. Plus everything is all out of order, with product download links and serial and reg numbers on different rows, separated by other products, and just way too big



I haven't checked mine but I'm seriously impressed with the screenshots, looks great.
I remember last time it took a couple of weeks to iron out all the problems (after feedback from customers) so I don't expect it to be perfect this time around either, but it will be soon (and it will have to be for X4).
 
Cheers..
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