soens
My latest purchase was also missing in the old(?) account. New or old it looks exactly the same and it said I had to log in by region, so...

If it looks exactly the same you're seeing the old store.
The new store can be accessed here -->  http://www.cleverbridge.c.../catalog/catalog.1307/
Until everything is sorted and they move it to their own servers.

It seems like half of the products I bought are missing in the new store. Sonar x1 is not there ,Sonar x2 including the boxed version is not there. I hope this is just a trial run and not the finished version.
 

Don't worry Danny, it's not the finished version.

Karyn

soens
My latest purchase was also missing in the old(?) account. New or old it looks exactly the same and it said I had to log in by region, so...

If it looks exactly the same you're seeing the old store.
The new store can be accessed here -->  http://www.cleverbridge.c.../catalog/catalog.1307/
Until everything is sorted and they move it to their own servers.

Yes I've been to that site but there is no way to access my account from there. I accessed my account from Cake's main page.
 
However... TODAY I went to my account page and now see the new format. There's Other Products and Additional Products but no Purchase History to see how much I spent like on the old page, tho all my products seem to be listed. I liked having the Purchase History and hope it returns.

My account does not show my sonar x2 producer....the price to upgrade to x3 is $199!!!! Is this true? I thought the price for upgrading from producer x2 to x3 had dropped considerably in price at this time.  Does the store not know I own x2 since it no longer shows up in my account?

See replies in your thread about this issue http://forum.cakewalk.com/FindPost/3135351

So now everyone can see prices in their own currency. This will lead to some interesting comparisons. I need to do some checking, but I'm pretty sure the price includes more than a currency exchange rate. I know Microsoft charges a lot more for Canadian sales than American. Same office product purchased online  was 3 times more than the US price. When we had snail mail they blamed it on shipping costs and storage. I'll follow this closely as the new store rolls out, but I am concerned. 

That's a really good point ampfixer! This could be bad news for me too... We have a lot of kooky taxes here- eg if something costs more than 400NZ that tag on an extra 15 percent at the border. Even getting an I lok shipped from slate costs 25 US.

Just got set up with the new store and once again I seem to have lost purchases. A few years back it was the Rapture Minimoog tribute and was told then that when new installers were implemented I should just get in touch. Now, after also purchasing the Rapture Electronic Guitars expansion, it has vanished from my account. Looking at the store it would appear that the two have been combined but I haven't access to it.
I really think it would have been good to keep access to the other store so that we could see what purchases were there prior to looking at the new store because I suspect I am missing more than these two!

So, my forum login is under a different username and uses a different email address than my account login at the Cakewalk store.
Does that mean that SSO is not an option for me?
How can I combine the two, retain my username in the forums and have my purchases show up under that login's credentials?