• SONAR
  • [Feedback] New Cakewalk Store (p.14)
2014/12/20 13:24:40
cityrat
Hmmm... .doesnt' show my registration for P5.  Not that it matters, but....
But seriously, it's missing like ALL the older SONAR stuff.  Again, probably won't use it but it was cool to see the history I had with CW.
 
It does seem like it's geared toward a "phone/tablet" type of interface (which I hate btw).   I have 2 large monitors and lots of sites (not just cw) reduce the information I have on screen to 1/100 of what it's possible of seeing at a glance.
2014/12/20 13:25:18
lawp
in the store, there's a tiny "contact" link right at the bottom of the page, which leads to the cleverbridge support page
 
2014/12/22 01:03:52
TMS
Hallo,
since i am registered as an sso user the update prices are different. For exsample, Rapture was last weeks 49,-€ now it is 89,-€?
Is it right?
 
Cheers, Tomas
2014/12/22 18:06:13
J-A-G
Could not make SSO account transition using Explorer 11.
 
On Friday night I was actually going to purchase a few sale items and was confronted with having to create a new account. No matter what I tried it kept giving me a failed password issue. Since I have a Forum Account I took this path to migrate.
I contacted Cakewalk support today and service rep could not create account either after resetting password several times. He was going to escalate but I said  to let me try using Google Chrome. It worked. Odd
 
We disconnected before I looked at the my product list and I am also missing purchases in my new account. All videos and several other purchases like Pyro etc. are missing.
 
Is this a know issue or should I contact support again?
 
John
 
 
2014/12/22 19:02:58
Paul P
Meno
Is this a know issue or should I contact support again?

 
I think we're all missing stuff, so I wouldn't bother.
Cakewalk must be more than aware of the situation.
 
2014/12/22 21:18:34
Afrodrum
What is the pricing concept now? For months Prochannel Pack was 179€. Now I can see it at 186,44 € and I am forced to pay in my local currency even more. It applies to all other products (CW raised prices for Christmas?). I live in EU and can't imagine why not let me use € or any other European currency I may prefer? 
 
Fully agree with "jm24", there must be Purchase History with dates, prices, versions and so on. Why would CW release something so unfinished?
2014/12/22 21:57:29
Paul P
 
Why don't you guys just use the old store.  It's still there.
I bought something today for half the price of the same item on the new store.
For some reason, prices weren't carried directly over from old to new.
 
 
2014/12/23 02:35:22
Tomas M.
@Paul,
because since i got a sso account i don't come in the old shop.
2014/12/23 03:48:30
Afrodrum
+1, I can't access old store too. Actually It would be most fair if CW made both old and new store available. Looking at the number of people willing to move to the new store you would know how many of us find changes useful.
2014/12/23 05:08:43
azslow3
If CW wants me to spend single cent in the future, they should  fix/replace this THING which they call "a shop"...
I am PI... O... by EVERYTHING I see there!
 
And by EVERYTHING I mean everything, including:
  • I do not see either I am logged in
  • if there is "$" selection, it overlap with the "Seach" button
  • every time I select something, "$" is changed to "euro/rubles" and the language to "idiotic Russian".
  • "Shop holiday special" is more like "how we want to fool you this holidays..."
 
If the quality of X4 is going to be the same as the "quality" of this shop, I hope you are looking for a new job already...
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