Still awaiting some help....how long does support usually take for this? Would the fact that I've started using a different e-mail address since I sent the feedback to support (which is the one I actually want to use) confuse anything?

Probably. Send 'em another and include all emails that you've used with Cakewalk. That seems to be what helped them, help me most.
 
I also have the emails for orders that are missing so I hope that helps them find my remaining missing stuff, too.
Michael

Vern C
Still awaiting some help....how long does support usually take for this? Would the fact that I've started using a different e-mail address since I sent the feedback to support (which is the one I actually want to use) confuse anything?

About four weeks after using the store feedback form, I finally heard from them today...
YMMV...
 

Hopefully they see the new one I just sent. I think I listed EVERYTHING I'm missing and both e-mail addresses I used in those purchases. I see I'll have to be patient here. It just seems like some people are getting answers quicker than others.

I just got 3 CW support emails and it looks like everything is there, save a link to re-download Volume 4 of the DFS library for Dim Pro.
I'm going through it slowly to check, but a lot showed up overnight!
AND I am finally back on the newsletter list!
Michael 

Wow, what timing on Cakewalk's part! Just as I was about to call Technical Support, as I was dialing, I decided to check the account and all of the products are now listed as they should be. All is well now!

Thank You Ryan Willy, Craig and the fellow at Cakewalk support whose name I cannot recall...

Cakewalk customer support is one of the best in any business...
 

Just noticed that my VS-700 is not listed on my store page.

If my memory serves me correctly, everything I've bought over the past 15 years is on my product page, now.
I'd like to thank Joe Conner and Dean Capper, and anyone else who worked to get it sorted!
Nice job! Congrats!
Michael
 
and we now turn back to our regular program; installs and authorizations!

Hi
 
Is SONAR X3 studio Discontinued? and is it being replaced by Studio Artist/Professional/Platinum?
 
I want to purchase Online as I am from India. Can someone guide