• SONAR
  • [Feedback] New Cakewalk Store (p.4)
2014/12/16 11:17:46
Ryan Munnis [Cakewalk]
Pragi
Hi ,Ryan and Andrew,
basically I can understand your enthusiasm fpr the sso .
But I´m really a bit sceptical since my products of the "old " cakewalk store
have not been transfered to the new one.
I don´t want to bore you with the whole story (Ryan is informed ),
 but I pray that my old store account will not be deleted before all my products were transfered
to the new one.
Even I would have liked to get an answer about my last questions via pm
about this theme, which were ignored. 
best regards anf good luck
Pragi


Please give your account a looksie when you get a chance. It should pull in your previous product history now.
2014/12/16 11:33:41
kitekrazy1
 Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up.  It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account.  There are times I like to mess with Project 5.  No I have to search my storage devices instead of getting it here.   It's only a very small rant. 
2014/12/16 11:43:48
Seth Kellogg [Cakewalk]
kitekrazy1
 Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up.  It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account.  There are times I like to mess with Project 5.  No I have to search my storage devices instead of getting it here.   It's only a very small rant. 



Instead of ranting you could just reach out to us and we'll make sure your account is fixed once the dust has settled. I can see all your purchases back to SONAR 3. 
2014/12/16 11:45:50
backwoods
Project 5 can't be downloaded because it never was available as such- only the patches.
2014/12/16 12:37:14
Ryan Munnis [Cakewalk]
kitekrazy1
 Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up.  It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account.  There are times I like to mess with Project 5.  No I have to search my storage devices instead of getting it here.   It's only a very small rant. 


Nothing was dumped.  No need to worry nor assume we decided to get rid of anyone's product history.
 
Update: I updated your product history. Please try logging in again and visiting your Products page.
 
If you're missing products, please use the Feedback form to report it so we can follow up properly. That's why we put it there. There is no way we'll be able handle each corner-case over the forum.
2014/12/16 13:01:39
Echojester
Looks cool sofar,and all my stuff seems to be in order.one thing that should be changed tho that's still an issue,if a cakewalk user isn't carful we could actually buy the same thing more than once without warning.this is what seems to be.this is really the only online shop I deal with we're the site doesn't grey out the purchase button or highlight in some way all owned download products.
2014/12/16 13:07:19
Echojester
Also I don't see we're we get instant best pricing for upgrades.upgrade options look the same.
2014/12/16 13:07:46
Scoot
Previously, your account would be connected to the region you live in. Now you are expanding the currencies you take, would these still fall on the existing account, or another. Would I be able to view all the transaction in one place from the same place.
 
I have moved, and their maybe a tax benefit to purchase from a different region. If I am to merge my account, maybe it be better to do so when I make my next big purchase, ie X4
2014/12/16 13:30:33
kitekrazy1
Seth Kellogg [Cakewalk]
kitekrazy1
 Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up.  It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account.  There are times I like to mess with Project 5.  No I have to search my storage devices instead of getting it here.   It's only a very small rant. 



Instead of ranting you could just reach out to us and we'll make sure your account is fixed once the dust has settled. I can see all your purchases back to SONAR 3. 




 Wow! A little defensive are we? Did you use to work for EastWest?  That would be a typical response from them. It was a SMALL rant.  Geez.
2014/12/16 13:32:07
kitekrazy1
backwoods
Project 5 can't be downloaded because it never was available as such- only the patches.



I downloaded it last month with no problems.  
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