So far, so good...
 
But my product details/registrations are now in two different places - do I need to do anything else?
 
My 'new' list:

 
My 'old' list is still there:

Obviously a sophisticated forgery.... there was no 8.5 download 

OK , now I notice in my store account on the purchases page that I no longer have most of my download links ...
how do you access your downloads and purchases in this new system ?
 
Kenny

SteveStrummerUK
 
So far, so good...
 
But my product details/registrations are now in two different places - do I need to do anything else?
 
My 'new' list:

 
My 'old' list is still there:

My product details/registrations are just in the Cakewalk store, not yet in new forum account. The Cakewalk account just says "It looks like you do not own any Cakewalk products yet."

This was / is a very messy implementation, to say the least.  I am slightly tech-savvy, but it was still quite an ordeal to understand the WHY's and HOW's ...
More detailed information should have been given up front (why wasn't an eMail sent out with these impending changes, etc.).  I was totally surprised that I "did not exist" after being a Cake customer for over 20 years !
 
Not good.

Hi guys! I'm back!! Thanks Ryan for resetting my password!!

djwayne
So why wasn't this fixed BEFORE rolling it out ?? 

 
Did you read #1 and #74? This was done for a reason and it will be sorted soon.

Cut Cakewalk some slack here. I've done migrations like this before and you have no idea how much work goes into this and no matter what you do there are things you cannot foresee. There will be teething issues and posts that state the issues here will be helpful to them. This seems to me a pretty successful migration I'm sure work will be going on this week to resolve issues as stated in this thread. I'd like to congratulate Cakewalk so far. No pain no gain...

aries
 
My product details/registrations are just in the Cakewalk store, not yet in new forum account. The Cakewalk account just says "It looks like you do not own any Cakewalk products yet."

Do you have a different email address listed for the store than you have listed for the forum? If so then there is no link between the two thus no access to the account. That is the same message I get and is exactly what I wanted (and spent the past two days trying to get set up).
 
 

.

I just remember something that was REALLY annoying when trying to sign back in the first time. It wanted do the Verify Your a Human" thing (which is hard enough for me to prove at the best of times... lol) but the captchas were absolutely impossible to read. They were all smeary and poor resolution. I had to keep clicking the "try another test" link to refresh the captcha at least 15 times before I got one that was legible enough to type in.
 
I've never had to refresh a captcha more than a couple times before.
 
Anyway... no biggie and there is always the option to get an audio test to avoid that (which I don't like doing because it's a download and I don't trust that) but I thought it might be something to look into. Not sure if there are other verification providers that could be used or whether you can crawl up the arses of the current provider but that was indeed an extra headache amongst an already harrowing process.