• SONAR
  • Cakewalk, Single Sign On and You - Migrating Your Forum Account (p.18)
2014/07/31 10:53:11
Ryan Munnis [Cakewalk]
pentimentosound
This may not be the place for this question, but since I am renewing "myself" here, how can I change me user name? Pentimento Sound was my studio from 2000 to 2006, but it is closed and (if I open another one ....)I would like to change my user name.
My updating went fine after I saw this thread, otherwise I would still be thinking something happened to me, alone.
No I am not paranoid. LOL
Michael


Hi Michael,
 
Willy and I just discussed the technical implications of it and how our membership roles work. For now, the answer is unfortunately that we can't. We'll look into adding the option in the future though.
 
In the meantime, there is nothing preventing you from creating a new user account if you want to move on from your old one.
2014/07/31 10:56:10
Foxglove Studios
Ryan Munnis [Cakewalk]
Foxglove Studios
Hi Ryan,
 
I am also "locked out". I had to create a whole new account in order to post here.
 
My "old" username is PJH and I did migrate my account successfully until I received the "validate" email. I clicked the link, copied it into my browser, deleted my cache, cookies etc but no success.
 
I looked at the manual validation but have not received a validation code so I can't go down that route either.
 
Please can you assist by sending me a validation code or resetting my account?
 
I'd still like to use my old username etc.
 
Thanks,
 
Peter.


Hi Peter,
 
I just brewed up some magic potions. Can you try logging in again?




Hi Ryan,
 
Just tried to log in and I get the same error. It responds by saying that I'm using the wrong password. I also tried the validate link and I get the same "internet is broken" message.
 
Cheers.
2014/07/31 11:02:45
PJH
Foxglove Studios
Ryan Munnis [Cakewalk]
Foxglove Studios
Hi Ryan,
 
I am also "locked out". I had to create a whole new account in order to post here.
 
My "old" username is PJH and I did migrate my account successfully until I received the "validate" email. I clicked the link, copied it into my browser, deleted my cache, cookies etc but no success.
 
I looked at the manual validation but have not received a validation code so I can't go down that route either.
 
Please can you assist by sending me a validation code or resetting my account?
 
I'd still like to use my old username etc.
 
Thanks,
 
Peter.


Hi Peter,
 
I just brewed up some magic potions. Can you try logging in again?




Hi Ryan,
 
Just tried to log in and I get the same error. It responds by saying that I'm using the wrong password. I also tried the validate link and I get the same "internet is broken" message.
 
Cheers.




Hi Ryan,
 
Tried again and now it's working. Thanks so much for the help.
 
Much appreciated.
 
ps. Is there any way that I can change the password given to me by the forum software to something a bit more manageable?
 
Cheers,
 
Peter
2014/07/31 11:06:34
Ryan Munnis [Cakewalk]
Foxglove Studios
 
Hi Ryan,
 
Just tried to log in and I get the same error. It responds by saying that I'm using the wrong password. I also tried the validate link and I get the same "internet is broken" message.
 
Cheers.


You shouldn't have to validate now (I just did it for you) but if you're breaking the internet™ it might be that the link is getting truncated by your email client. Try copying/pasting it in versus clicking it.
 
In regards to the password, can you try resetting it at http://www.cakewalk.com/My-Account/Lost-Password
2014/07/31 11:07:32
Ryan Munnis [Cakewalk]
I see we posted at the same time. Sweet glad you're in!
 
You can change your password at https://www.cakewalk.com/.-Account/Change-Password
 
2014/07/31 11:09:08
pentimentosound
Thanks Ryan, I figured that it was unlikely. I have thought of the new account option and will consider it.
Michael
2014/07/31 11:43:59
konradh
Thanks, millzy.  That is fine and I am glad to work with Cakewalk on this.  Although the Cakewalk guys here are excellent, either the original post didn't explain well or—as is often the case—I was too thick-headed to get it.
 
In any case, things seem to work and I am alive, so all is good.
2014/07/31 12:16:38
MFanning
This has been a PIA.  Now that I have the passwords set up WTF. I have been using Windows IE and I have to log on every time I go off the page.  Login to Sonar forum, click on a thread and I am logged off and have to log on again before posting.  Go to Software forum, have to log on again.  Also, I could not post a message without getting  "Either the feature is disabled, or you do not have sufficient permission"  Before you could chose to stay logged on to the pc after at the logon.  That is gone.  I just now tried Firefox and no such problem exists using it when loggin on to the forum.  So I am posting now using Firefox.
2014/07/31 12:41:31
Beepster
MFanning
This has been a PIA.  Now that I have the passwords set up WTF. I have been using Windows IE and I have to log on every time I go off the page.  Login to Sonar forum, click on a thread and I am logged off and have to log on again before posting.  Go to Software forum, have to log on again.  Also, I could not post a message without getting  "Either the feature is disabled, or you do not have sufficient permission"  Before you could chose to stay logged on to the pc after at the logon.  That is gone.  I just now tried Firefox and no such problem exists using it when loggin on to the forum.  So I am posting now using Firefox.




This is quite telling and may be the source of some people's problems. I used Firefox and although it was certainly confusing it pretty much worked as it should have.
 
One recommendation... perhaps your IE security settings are logging you off/deleting the cookies that allow you to stay logged in. From my understanding even though the forum looks and behaves the same (when functioning normally) a lot of this is intended to improve security on the forum. Maybe some of the fiddling they've done in the background to achieve this is now no longer playing nice with however you have IE configured. I never use IE but as far as I can tell when you mess with your Internet settings in the Win Control Panel it is actually configuring IE (not necessarily any other browsers on the system).
 
Also the default Cookie/history permissions in the most recent versions of firefox are pretty lenient (allowing third party cookies, retaining them for longer than really needed, history being stored indefinitely, etc).
 
Just some thoughts but I'm sure the Bakers will be interested to get to the real root of the problem.
 
Good luck... and IMO Firefox is a far superior browser anyway. I'm just glad it started working properly with this forum after they upgraded it last year.
 
Cheers.
2014/07/31 12:57:20
MFanning
Thanks Beepster, I'll look into the IE settings.  Other sites that I log onto keep me logged on after logging in.  It's odd that this is happening only to Cake forums with my IE.  Think I might start using Firefox more.
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