I tried everything and finally had to call tech support. They had to do a manual reset on the account and create a new password. Total time 10 minutes, after a week of standing on my head.

Thatsastrat
 
 
 I cleared history and cookies in Chrome. No love. I also made sure that I was using the most up to date version of Chrome. You would not think this would cause such a problem, but what do I know. I'll just be happy when the dust clears.

 
Sorry for the troubles this sounds exactly like the symptom we had on day one before we rolled out an important fix. Clearing your cookies should resolve it. Alternatively in Chrome try this:
1] hit F12 to bring up the developer tools
2] Click on 'Resources' in the top nav bar
3] From the left expand 'Cookies'
4] Right-click on any cakewalk domains and select 'clear'
 

This has to be taking developers away from working on Sonar. 

It's not - no SONAR developers or any product schedules were touched as a result of this.
 
If you continue to have troubles with Chrome please send me a PM so we can investigate further. (Most of us use Chrome here so it's been pretty well tested)

ampfixer
I tried everything and finally had to call tech support. They had to do a manual reset on the account and create a new password. Total time 10 minutes, after a week of standing on my head.

Sorry for the headaches. It sounds like you lost your forum password or it was less than 6 characters perhaps? We rolled out an update this morning that should alleviate that pain point for folks.

Willy Jones [Cakewalk]

Thatsastrat
 
 
 I cleared history and cookies in Chrome. No love. I also made sure that I was using the most up to date version of Chrome. You would not think this would cause such a problem, but what do I know. I'll just be happy when the dust clears.

 
Sorry for the troubles this sounds exactly like the symptom we had on day one before we rolled out an important fix. Clearing your cookies should resolve it. Alternatively in Chrome try this:
1] hit F12 to bring up the developer tools
2] Click on 'Resources' in the top nav bar
3] From the left expand 'Cookies'
4] Right-click on any cakewalk domains and select 'clear'
 

This has to be taking developers away from working on Sonar. 

It's not - no SONAR developers or any product schedules were touched as a result of this.
 
If you continue to have troubles with Chrome please send me a PM so we can investigate further. (Most of us use Chrome here so it's been pretty well tested)

Willy,
  Thanks a ton. Your instructions did the trick in Chrome. It is now working. There were some extra wait times where I had to be patient and let Chrome do it's thing, but by waiting for it to get sorted I was rewarded for that patience. Thank you!

Willy Jones [Cakewalk]

MFanning
To follow up on this,  just tried my laptop and logging into the forum had no issues using IE.  I even closed IE and came back latter and accessed the forum without having to log in again.  So, I just need to figure out how to get IE on my main pc/daw to do the same. 

I'm sorry to hear you've been having so much trouble. Would you be able to tell us what version of IE and Windows you are running on your daw pc ? We tested pretty thoroughly on a lot of different browsers but its possible we missed something. 
 
Also if you are running any security software that messes with your web browser or have any add-ons that you use that information would be really helpful in troubleshooting.
 
Thanks and sorry for the troubles.

Looks like I'm staying logged onto the forum today and not getting logged out every time I move off when using IE.  Cool. Thanks!  Somebody there must be working overtime.

 
Everything fine here...
 
A big thanks for whatever the change was that now permits Firefox to autofill the login box and have it recognized, and without having to also enter a captcha.
 

This is a test of my account. 

I just wanted to reitterate @scook's post with and addition regarding Steam ... (and seek an update).
 
I'm a Steam client having up through MC6T, SonarX3, Studio and Producer.
- No Steam purchased product* appears to have been migrated to "My Account - Products" either, - they do appear on my 'old' Cakewalk Store "My Account"
 
So now:
- I have new Single Sign-On account - username = <NickName>... BUT only a partial list of purchased/registered (and download/redeem links) products has been migrated.
It ONLY seems to reflect direct Cakewalk Store purchases that have a serial number / registration code.
No - Steam purchased product - even where it does have sn/rc (*exception - it does show Sonar Producer which Cakewalk Support registered manually when it did not propagate automatically previously)
No - Soundpacks, Tutorial Videos, MP3 Activation purchased direct from the Cakewalk Store
No - Offers, e.g, Gobbler coupon - which I'm yet to utilize
No - Order History
- I still have an 'old style' Cakewalk Store account - username = email address ... which still shows all my products, registrations, offers and history.
 
*** Please DO NOT revoke the 'old style' store 'My Account' and especially until all potential issues have been worked through ***
( I have taken a screen shot ;) ).

Additionally / FYI:
On Android Chrome browser - login does not persist 'open in a new tab' or even simply moving to the next page in a forum post!
Chrome 36.0.1985.131 (latest)
Android 4.4.4; Nexus 7 Build/KTU84P (latest)
Cookie and Java are enabled.
 
Android Dolphin browser works OK.
 
[Update] - I see @Anderton(#96) and @lawajava(#97) had the same/similar issue with Safari/iPad.

Android Chrome login persistence was resolved, as per other posts, by clearing the cache properly. Whilst I had cleared Cakewalk.com entries via Settings>Content, it appears more was required - addressed via Settings>Privacy>Clear Browsing Data.
 
Also ...
Further to people's comments on the format of the My Account>Products page ... top level titles appear truncated to about 46 characters(?) I still have plenty of space to the right and would prefer to see the full name where possible. (Yes, it can be seen from expanding the entry, I realise).
 
Finally,
Still awaiting an email response to my Feedback submission regarding the products which have not been migrated.

WTF?
 
Try to put in activation code on Chrome and Internet Explorer and:
 
This ish is all fubar... I ain't a noob...like in general... what gives?