ShellstaX
I just wanted to reitterate @scook's post with and addition regarding Steam ... (and seek an update).
I'm a Steam client having up through MC6T, SonarX3, Studio and Producer.
- No Steam purchased product* appears to have been migrated to "My Account - Products" either, - they do appear on my 'old' Cakewalk Store "My Account"
So now:
- I have new Single Sign-On account - username = <NickName>... BUT only a partial list of purchased/registered (and download/redeem links) products has been migrated.
It ONLY seems to reflect direct Cakewalk Store purchases that have a serial number / registration code.
No - Steam purchased product - even where it does have sn/rc (*exception - it does show Sonar Producer which Cakewalk Support registered manually when it did not propagate automatically previously)
No - Soundpacks, Tutorial Videos, MP3 Activation purchased direct from the Cakewalk Store
No - Offers, e.g, Gobbler coupon - which I'm yet to utilize
No - Order History
- I still have an 'old style' Cakewalk Store account - username = email address ... which still shows all my products, registrations, offers and history.
*** Please DO NOT revoke the 'old style' store 'My Account' and especially until all potential issues have been worked through ***
( I have taken a screen shot ;) ).
Additionally / FYI:
On Android Chrome browser - login does not persist 'open in a new tab' or even simply moving to the next page in a forum post!
Chrome 36.0.1985.131 (latest)
Android 4.4.4; Nexus 7 Build/KTU84P (latest)
Cookie and Java are enabled.
Android Dolphin browser works OK.
[Update] - I see @Anderton(#96) and @lawajava(#97) had the same/similar issue with Safari/iPad.
Android Chrome login persistence was resolved, as per other posts, by clearing the cache properly. Whilst I had cleared Cakewalk.com entries via Settings>Content, it appears more was required - addressed via Settings>Privacy>Clear Browsing Data.
Also ...
Further to people's comments on the format of the My Account>Products page ... top level titles appear truncated to about 46 characters(?) I still have plenty of space to the right and would prefer to see the full name where possible. (Yes, it can be seen from expanding the entry, I realise).
Finally,
Still awaiting an email response to my Feedback submission regarding the products which have not been migrated.
Hi ShellstaX,
Thanks for the detailed response! This is helpful.
We have some updates (mostly back end) that we will be rolling out soon that will be addressing some of the concerns you have brought up (missing coupons, truncated names, Steam products, etc.). Some of the things we're working on address everyone as a whole, while others are more one-off situations unique to each customer's account. We haven't fully worked out the details yet, but Order History will most likely remain on the store.
For everyone following along:
I just wanted to acknowledge that we're receiving the Feedback and will be working on resolutions as we continue to update. In general, I hope everyone can understand that the Feedback form does have the following note:
We want to thank you for creating your Cakewalk account. These pages are a work in progress. With this being the case, we'd like to collect your feedback. Please make a selection below to let us know how things are going.
Please note: while we will be monitoring feedback, we may not directly respond to all feedback. As always, if you require immediate support for your product, please contact our support team.
If myself and/or Willy do not get a chance to respond to everyone individually or immediately, please rest assured we will eventually review all Feedback. We have no plans to take away the current Store's My-Account page until the new one is fully ready. We're a pretty small team here with multiple projects going on, so some of the updates might take us some time.
Overall though, the feedback everyone has provided has been extremely helpful for us. Thank you everyone who has contributed!