• SONAR
  • Cakewalk, Single Sign On and You - Migrating Your Forum Account (p.3)
2014/07/28 14:00:57
scook
I don't mind validation errors. The error should only happen after the confirmation entry below the confirmation entry not immediately after the initial entry. And the error message should be taken down after the error condition has been corrected. But it did not slow me down, just gave me that insecure feeling until the process completed.
2014/07/28 14:05:54
Ruben
CakeAlexS

After migrating:

I can authenticate via verification link that was sent to me.
However I can't log in with old password.
I cant change password whilst logged in.
If I click "Lost password" and enter username I get "The internet is broken".

 
Alex (and maybe Beep) try deleting all Cakewalk cookies from your browser and then log in again (see my post #19).
 
2014/07/28 14:08:09
Beepster
The following is from memory so I may have made errors. Please correct me if I made a mistake.
 
Step 1: go to cakewalk.com and navigate to the forums.
 
Step 2: Click "Log In" at the top right of the page
 
Step 3: click the "I have a login" button and ignore the "Existing Users" field boxes (this is for people who have already done the migration I think)
 
Step 4: Fill in the appropriate info *NOTE: even if it says "email doesn't match" but you know the email is correct just type it into both boxes (email/confirm email) and continue on
 
Step 5: After submitting the info it will ask you to confirm the account so log into the email account you provided and click the link
 
Step 6: Throw a hamster on the barbie and call it a day
 
Alternate Step 6: Correct Beepster's instructions above and he will edit his post.
 
Edit 1 from scook (this probably only happens if your store account is linked to your forum email/username... someone else can verify):
 
My step 6 was verify the product list. The "my-account" Products list was populated for me. The product list is in approximately the same order as the old store account. There were some product name changes and a few older items missing.
 
Peace.
 
2014/07/28 14:08:26
Ruben
scook
One other thing that was a little confusing when I created my new account. Entering my email in the first prompt, it threw a message about not be able to verify the email (sorry I did not capture the exact wording). I ignored the message and continued to the re-enter email and finished the form.



I noticed that as well. I was expecting the non-matching message to disappear after I entered my email address for the second time - when it didn't I just assumed it was a scripting error, but it will probably be momentarily confusing to many users.
2014/07/28 14:10:03
Beepster
scook
I don't mind validation errors. The error should only happen after the confirmation entry below the confirmation entry not immediately after the initial entry. And the error message should be taken down after the error condition has been corrected. But it did not slow me down, just gave me that insecure feeling until the process completed.




It might just be a javascript thing which most of those confirm/password strength thingies use. I have script blockers so maybe that interfered with it working properly/giving the error. Either way ignoring worked so no biggie.
2014/07/28 14:11:26
scook
My step 6 was verify the product list. The "my-account" Products list was populated for me. The product list is in approximately the same order as the old store account. There were some product name changes and a few older items missing.
2014/07/28 14:20:00
Splat
CakeAlexS

After migrating:

I can authenticate via verification link that was sent to me.
However I can't log in with old password.
I cant change password whilst logged in.
If I click "Lost password" and enter username I get "The internet is broken".

 
Ruben 
Alex (and maybe Beep) try deleting all Cakewalk cookies from your browser and then log in again (see my post #19).

 
Tried that, nope my password is clearly pointing to Tahiti. Cheers...
2014/07/28 14:20:11
Ryan Munnis [Cakewalk]
scook
I don't mind validation errors. The error should only happen after the confirmation entry below the confirmation entry not immediately after the initial entry. And the error message should be taken down after the error condition has been corrected. But it did not slow me down, just gave me that insecure feeling until the process completed.


Thanks guys! Noted this one.
2014/07/28 14:20:51
Beepster
@scook... I have edited my post but I think maybe that step (and perhaps the link you provided upthread) only shows up if there is a store account associated with your forum email. Others will have to verify this because I simply do not see a "My Account" option anywhere. Only my usual forum User Control Panel and all the other usual links. I've looked everywhere I can think of and can't get to my store account... which is excellent.
 
I believe my usefulness in this thread may be limited because of this though so others will have to fill in the gaps for those doing it the "right" way.
2014/07/28 14:24:26
scook
I do not believe the "My Account" https://www.cakewalk.com/my-account link is on the home page...yet.
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