• SONAR
  • Cakewalk, Single Sign On and You - Migrating Your Forum Account (p.9)
2014/07/28 20:54:44
Ruben
scook
CakeAlexS
Whilst we are at it a sort feature for product registrations would be nice. By date, by alphabetical order, also group by product or serial number. BTW it seems to generate the product list everytime (long pause) so I suspect it needs some caching introduced.
 

Based on Ryan's recent post, I was waiting for the RFC for the page layout but this is similar to what I had in mind, a tabular layout more like an updated version of the old store page.

 
+1
I'm not crazy about the new store account page - wondering if we could have the option to retain the older look? 
2014/07/28 20:57:54
tlw
Well, I seem to have migrated OK. Eventually. Though the whole process felt like I was stumbling through in the dark. I agree with those saying there needs to be a much clearer indication which of the options are the correct one for those of us with existing forum and store accounts and which password/username (store or forum) is required. Right now it's the opposite of intuitive.

One caveat though. The store page with products, download links and serial is now a long list of pull-downs which have to be individually clicked on to expand. The layout once expanded is an improvement on the old jumbled one, but could we have the whole lot on a page without the need to keep clicking to see the serials please?

It's really useful to be able to take a print if the whole lot, save as an mht file, convert to pdf etc. so a local copy is handy during installation, or as a permanent record. The new layout requires an awful lot of clicking...
2014/07/28 21:06:52
Geoff_S
Hi! It's gswitz :-)
 
I can't convert my old account because my password was only 5 letters and it didn't meet the new password requirements.
 
When I try to reset the password, I'm told the gswitz account doesn't exist. 
 
Any thoughts on what to do?
2014/07/28 21:12:50
Ryan Munnis [Cakewalk]
Geoff_S
Hi! It's gswitz :-)
 
I can't convert my old account because my password was only 5 letters and it didn't meet the new password requirements.
 
When I try to reset the password, I'm told the gswitz account doesn't exist. 
 
Any thoughts on what to do?


Hello,
 
Sorry for the difficulty. Please check your PMs, I just sent you a suggestion that I'm hoping will help.
2014/07/28 21:13:51
Ryan Munnis [Cakewalk]
bapu
OK, I cleared cache and it's still no good.
 
Sumpin' is up with forum accounts that do not have a store account.
 
As soon as they try to post, they are logged off.
 


Hi Bapu,
 
Sorry for the trouble you're experiencing. The store is in no way connected. Can you try clearing your cookies specifically (not your cache) and then reporting back?
2014/07/28 21:20:06
bapu
Ryan Munnis [Cakewalk]
bapu
OK, I cleared cache and it's still no good.
 
Sumpin' is up with forum accounts that do not have a store account.
 
As soon as they try to post, they are logged off.
 


Hi Bapu,
 
Sorry for the trouble you're experiencing. The store is in no way connected. Can you try clearing your cookies specifically (not your cache) and then reporting back?


I actually cleared both and browsing history. This is Chrome FWIW.
2014/07/28 21:21:38
Just Another Bloke
OK, I lied (unintentioanlly). I had not cleared cookies.
2014/07/28 21:22:46
bapu
And it appears that I only needed to clear them once.
2014/07/28 21:24:20
djwayne
I can't find the "My Account" link....I come to the main forum page and it's not there anywhere. Where can I find this elusive creature....
 
 
2014/07/28 21:30:13
Ruben
djwayne
I can't find the "My Account" link....I come to the main forum page and it's not there anywhere. Where can I find this elusive creature....

 
The link isn't on the forum yet - see Ryan's post #74.
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