• SONAR
  • Can we kindly refer to the cost of SONAR X4 as "Membership Dues"? (p.5)
2015/01/16 18:15:42
The Maillard Reaction
The difference between the old system and the new system is that with the old system we could fantasize and hold out hope that bugs would be fixed with a free update if we just waited long enough.
 
Now we know that the only hope of getting a bug fixed is to pay for the bug fixes.
 
When I consider that "all software releases have bugs" it seems like this pay for bug fixes routine is going to be a freaky gold mine.
 
Why didn't someone think of this sooner???
2015/01/16 19:00:18
cparmerlee
bapu
Based on Noel's post #36 above I see no reason to recant (as it pertains to ALL non-3rd party updates or offerings that were depracated ).



Nobody is asking you to recant.  We're just trying to understand how the system works.  I think it comes down to a definition of what is part of the "cumulative product" so to speak and what is considered "member bonuses".  It is entirely up to Cakewalk to decide this.  They have an incentive to drive people to keep their subscriptions active.  But they also have a motive not to be so hard-headed that people will decide the system is too convoluted and expensive, sending people to competitive products.
 
If they aren't going to apply some pressure to keep the subscriptions in force, then this seems like a really dumb idea.  Without the shift to continuous subscriptions, we have basically what has always been there -- just unnecessarily complicated.  I don't think the Cakewalk people are dumb, so I expect that they will be driving people to keep subscriptions in force.  That's the whole point, isn't it?
2015/01/16 19:00:29
bapu
mike_mccue
The difference between the old system and the new system is that with the old system we could fantasize and hold out hope that bugs would be fixed with a free update if we just waited long enough.
 
Now we know that the only hope of getting a bug fixed is to pay for the bug fixes.
 
When I consider that "all software releases have bugs" it seems like this pay for bug fixes routine is going to be a freaky gold mine.
 
Why didn't someone think of this sooner???


They did. When you bought X1.
2015/01/16 19:03:55
bapu
cparmerlee
I don't think the Cakewalk people are dumb, so I expect that they will be driving people to keep subscriptions in force.  That's the whole point, isn't it?


Yes and they promise to do that on a more frequent basis. They have said we can expect monthly updates. That's 12 updates in the next 12 months vs 5 updates to X3 over the last ~20+ months. Even if it's the same level I see that as good thing not a bad thing.
2015/01/16 19:06:37
The Maillard Reaction
Content Club???
2015/01/16 19:19:07
soens
bapu
Noel just marked THIS POST helpful, that's confirmation enough for me.



Was this the part he was marking helpful?:
 
bapu
How are they forcing me?
 
Are they charging my credit card each and every year without my authorization?

 
...
2015/01/16 19:55:59
Noel Borthwick [Cakewalk]
mike_mccue
The difference between the old system and the new system is that with the old system we could fantasize and hold out hope that bugs would be fixed with a free update if we just waited long enough.
 
Now we know that the only hope of getting a bug fixed is to pay for the bug fixes.
 
When I consider that "all software releases have bugs" it seems like this pay for bug fixes routine is going to be a freaky gold mine.
 
Why didn't someone think of this sooner???




Not sure if you were joking here but again there is zero difference here in cost. Bug fixes are as free as they were before. What is different is you have at minimum 2X the time to receive bug fixes. explanation:
 
Old:
Pay full price for a new version.
You get exactly 6 months worth of bug fixes. We never did fixes beyond 6 months post release since we were too busy with the new version. 
 
New:
You have a 12 month window of time in which *any* fixes to the code will be delivered to members. Cost = same as old. Number of fixes is potentially 2X as before since we are now including fixes beyond the 6 month window at no extra cost. 
 
The new scheme is a huge benefit to users just for this. We make fixes all year round but in the old scheme you had to wait sometimes more than 6 months to see a fix that was made a long time ago.
2015/01/16 20:00:22
Keni
bapu
What's X4? Some new lathe?
 
I own aCW product called X3. And, I know Cakewalk introduced the New SONAR yesterday.



I don't know... What is X for?
2015/01/16 20:09:37
The Maillard Reaction
post edited/deleted because I don't want to go down the road of arguing.
 
:-)
 
 
 
 
 
 
2015/01/17 04:05:57
aleef
to be a platinum member, will cost me an extra $50 cause i skipped X3(producer) . so that is a penalty.  and if i skip this release, the price goes up even further.  so if i choose a monthly option for Platinum features, and miss the next months payment.. i lose those features, goodies, updates and fixes?? cause i did not make it for the entire 12 months.  i always thought i was a member.(look at my purchase history) the thought of installing something with some crippling agent, does not sit well with me.  it should be a product not a service.  on the surface it seems like the old model, but its not. sort of like cable tv or a ISP.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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