Hey folks, I am registered for Sonar Home Studio 7 and this is reflected on the Cakewalk website, in my account info. I want to upgrade to either Sonar Studio or Producer, but the Cakewalk shop does not seem to transfer this registration to the upgrade pricing on the BUY page. Instead I get regular prices. Any advice? I called customer service once, but the kind soul assumed things would work when I clicked "BUY".

contact Cakewalk customer support. Here is how to contact Cakewalk http://forum.cakewalk.com/FindPost/2090582

Will do, thanks.

I have the same issue. However if I select buy and then delete the product from the basket and then click continue shopping button then all correct reduced prices are shown. Not ideal but it is a workaround.

desadam, I tried it, but the prices remain the same! I appreciate you answer, thanks much!

Same issue here, however, the products listed in my account info are incomplete (missing three products).

Friends, I marked the subject "solved" since there is only customer service to deal with it. Thanks for the responses. Happy New Year, by the way.