About 6 months ago, after having no luck with the crackling I was getting with my old Delta 66 Sound card, and after consulting with this site, I bought a Focusrite, Scarelt 2i2 external sound device. While the sound seems to be fine, I am bothered by one irritating phenomenon. I have spent hours and months with their tech support thru Email. Though they are responsive, we can’t get the problem to resolve.
The problem is that when I turn on my system—computer and synths—the computer indicates on the right lower task bar that there is no sound card detected. This occurs every time I turn on the computer. I then have to remove the USB plug that connects the sound device to my computer, leave it out for 10 seconds, and then reattach it. The icon then always changes to show that it IS connected. The icon IS accurate, since I have tried going into Sonar with the icon showing 1 thing or the other. When the icon says that there is no sound card detected, Sonar says the same.
Any suggestions? I have downloaded many new drivers and taken and sent tech support many screen shots with “Latency monitor,” and would rather spend my little “hobby time” making music rather than trying to figure this out. The latest is that I have been working on disabling CPU throttling, but that didn’t help—assuming I did it correctly.
Thanks.
LNovik
System: Sonar Producer 8.5, Focusrite 2-i2, M-Audio Midisport 4x4 MIDI interface, Intel i5 650 @ 3.2 gHz, 6.0GB RAM, 64 Bit OS. Mackie 14 channel mixer; various synths