• SONAR
  • Did Fresh Install, AT WITS END, Sonar performance is "broken"
2014/11/23 12:53:45
200bpm
I did a fresh install, following the intructions to uninstall, delete registry keys, and reinstall.  I have also installed the latest interface drivers (RME UFX).
 
The program times out trying to do simple operations.  For instance, changing screensets takes 12+ seconds.  Many other operations, changing anything in the preferences, even just closing the preferences dialog causes a white screen and often "program not responding" messages.
 
The program works well enough although I have been getting glitchy performance with small projects.  Notably, sometimes UI updates are lagging when transport playing.
 
I have spoken with tech support, performed optimizations, disabled starup serveices, everything, and then and at their request performed the reinstall.  Have also run malware and virus scans (these programs disabled during sonar operation) and found nothing.  System is otherwise very healthy, no problems with any other audio apps.
 
Can someone at Cakewalk provide some insight into what is happening during a screenset change that would make this take 12+ seconds?   If I know what it is doing I might be able to diagnoise (For instance if there is heavy disk IO during screenset change, then it would suggest a storage bottleneck or permissions problem..)
 
BTW, Sonar x3 producer has done this from the beginning when I purchased it about half year ago, so its not something that developed over time.  I am making a serious push to replace my old sequencer but this nagging issue is causing me grief.
 
 
 
2014/11/23 13:02:18
Paul P
 
How much ram does your system have ?
 
If you're running out of ram all sorts of things might be happening.
 
2014/11/23 13:03:30
200bpm
8G DDR3, Win7 x64
2014/11/23 16:00:25
Bristol_Jonesey
Did you perform the installation "As Administrator"
 
That is, right-clicking the .exe and specifically choose to "Run As Administrator"
Failure to do this can and will cause all sorts of problems
2014/11/23 16:41:22
200bpm
I am admin in the account it was installed.
2014/11/23 16:56:32
Bristol_Jonesey
That is not the same as specifically choosing to run a program "As Administrator"
2014/11/23 16:58:04
200bpm
What SONAR settings could cause this?  I have been running system diagnostics, performing HDD tests, cpu tests, memory tests and the system is healthy.
 
What operations are performed when Sonar switches screensets?  Is this possibly a disk issue?  Or a bad VST?
 
The performance is ridiculous.  I open a new "normal" project, add two tracks with nothing in them, and switching to screenset "2" takes ten seconds with several seconds of whitescreen.  Same when closing out from preferences.  Otherwise the program is operational but I haven't done any large projects because of the performance limitation seems to get worse as tracks are added.
 
 
2014/11/23 17:02:55
ampfixer
What you describe is not in any way normal, even for a weak machine. Have a look at the thread on Sonar best practices for some ideas. But be sure to turn off your onboard sound and any sound chips on your video card. I assume you ran the DCP latency checker?
 
Run through the best practices and failing that contact tech support. They are really great at sorting things.
2014/11/23 17:05:13
200bpm
ampfixer
What you describe is not in any way normal, even for a weak machine. Have a look at the thread on Sonar best practices for some ideas. But be sure to turn off your onboard sound and any sound chips on your video card. I assume you ran the DCP latency checker?
 
Run through the best practices and failing that contact tech support. They are really great at sorting things.


Yes, DPC latency is very low, machine has been solid for 4-5 years running other audio apps.
 
Onboard sound is off.
 
I spoke with tech support on Friday, they suggested the reinstall which did not fix the problem.
 
 .. .
 
I have disabled all but one input/output pair in the UFX and it does not influence the problem.  I am going to keep bumping this thread and detailing what I have tried until I get a resolution.
2014/11/23 17:11:05
Splat
1) Run HP Update
2) Update to latest drivers and firmware.
3) Update your display drivers
 
If things get too stupid I would recommend backing up and then wiping the whole partition with Windows on it and reinstall Windows/Sonar.
 
Having said all this. are you sure it isn't a particular plugin within a project? (be esp worried about 32 bit plugins).
 
Thanks
© 2026 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account