slartabartfast
Will BandLab be hosting customer purchases of older Cakewalk products on the BandLab site or anywhere else. Currently, if you own many of Cakewalk's instruments effects etc. and not just the application formerly called SONAR, you will need access to the Cakewalk server to activate or download the code in the event that you need to move it to a new machine. Will that access still be available, or will all our old software be useless in the future. The once promised but unspecified method to activate without the Cakewalk servers has apparently disappeared, and was never specifically given for products other than SONAR?
This is a highly complex question and our lack of a direct position is because we are still working through a lot of things here and there is still some way to go before I can give you guys a proper answer that you can hold us accountable for - we're less than 30 days in and transitioning data and other items from a more than 30 year old company, but I assure you we are aware of your concerns and are extremely concerned about it from the perspective of the community even if it is not directly the responsibility of the new company that owns the IP.
I really hope this doesn't come across the wrong way - but please understand that there are pros and cons of every deal structure - I will always try to explain as much as I can where able to and it is appropriate to do so.
Transparently, our biggest priority right now is on getting the new release out so we can move forward, but once that is in place we will be able to then looking at cleaning up other areas. I hope this makes sense and you guys mostly agree that this is the right priority.
My analogy to explain the situation is that we are a family moving house from somewhere we've lived for 30 years.
There's a lot to move obviously, but we have the luxury of prioritizing moving into the new house first while some of our things are still in the old house, thus relieving the pressure of moving everything over in one fell swoop and then having to throw away things that don't fit in the new house after the move. The pro of this luxury is that we can then take the time to figure out what can be thrown away, or what needs to be put into a storage container somewhere because it is important to keep but doesn't fit in the new house.
It's late here, I hope the above made some sense.