• SONAR
  • Bandlab email in spam box (p.2)
2018/03/22 17:48:33
Tomas M.
In the email I got is written that my cakewalk i.d. was tagged in my bandlab account. where can i see this?
 
Greetings
2018/03/22 18:14:21
Faza_TCM
Tomas M.
In the email I got is written that my cakewalk i.d. was tagged in my bandlab account. where can i see this?
 
Greetings




I'm not sure you can, to be honest. My impression is that this is an internal bit of data tracked by BandLab, in order to know which of their users were formerly associated with Cakewalk. My profile shows no such information and the only indication I got of it - when setting it up based on the e-mail from BandLab - was that BandLab had pre-filled my display name to match the one I'm using here.
 
If you got an e-mail that your Cakewalk account has been associated with your BandLab account, you should be all clear. In the event you encounter any problems when the licensing data and such is migrated, you should be able to clear up matters with BandLab's support, based on the information you received.
2018/03/22 19:53:25
dappa1
That was simple. I hope the new Sonar is lightweight like Studio One3
2018/03/22 21:32:37
cowboydan
I haven't gotten any e-mail yet.
Checked my account on cakewalk and Bandlab.
Both were the same e-mail. 
I guess I'll wait.
2018/03/23 17:22:43
BMOG
From BandLab on my question about lifetime user from Sonar
 
Ashwin (BandLab)
Mar 23, 10:14 +08
Hi Tjenkins,

Thanks for getting in touch. You've caught us at an exciting time of transition as we welcome Cakewalk into the BandLab family. We are almost ready to share a product announcement. Right now, all you need to do is make a BandLab account. You can do that here. So long as the email addresses on your BandLab and Cakewalk accounts match, you should be all set. If they're different, please log into either account and update the email address so the two match.

When you set up a BandLab account, we can tag your Cakewalk ID to your new account as we migrate databases and wind down the legacy server. Your BandLab account will be what you use to authenticate and activate the new flagship product (aka TDFKAS) and will bring more features and services to your Cakewalk experience in the future. In order to ensure you get the right upgrade or crossgrades in future,  make sure that you sign up for BandLab with the same email you used for your Cakewalk products.

Our CEO, Meng, has been active on this thread in the Cakewalk Forums. You can also keep up with any updates on our Living FAQ doc here.

Thanks for your patience and support during this transition period!

Ashwin
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