Hi, Cant get out of Demo Mode tried all previous suggestions in previous threads. I'm hoping this gets picked up by a staff member as I'm sure this needs to be resolved behind the scenes.
 
Thanks in advance

Have you tied signing out of ccc and back in?

I have thanks for responding 

Probably should contact tech support directly if you can (PM Noel perhaps since you are in Europe).

yea I was going to phone but I'm based in the UK. I would imagine it would cost me a pretty penny to call them. I know people have gained help pretty quickly by posting threads, thought I would give it a shot. Thanks for responding.  I'm new not aware of a Noel, can he be be found by just typing Noel?

Hi Steven,
 
I'm sorry you are stuck in demo mode. If you could give me some info I might be able to track the problem down.
 
1. What method of authorization are you using, Cakewalk Command Center or Offline Authorization?
2. Launch Sonar and open Help - About. To the right of the serial number (i.e. CSPT-1.00.xxxxx.xxxxxx) there's a code that indicates what failed (i.e. 200 0). What is that code (not the serial number)?
3. What version of sonar are you running and what operating system are you using?
 

Hi Dan
 
Don't be sorry I think this might be my fault and thank you for responding :) 
 
1) Auth Cakewalk Command Center
2) (2000, 0)
3) Sonar Platinum Windows 7 64bit
 
Thank you

Hi Steven,
 
The code means the authorization make it to you from our side. First, make sure Cakewalk Command Center is up and running. Launch the Command Center application and verify it is connecting to the internet. If it is crashing this is what's causing the problem. Uninstall and re-install of Command Center should solve the issue. 
 
If CCC runs ok, you may be running on a Windows user account that has restricted permissions. This might be a non-administrator account with restrictions on writing/copying files in certain directories. If this is the case, you might want to up the privileges of the account or run as an administrator. 
 
Any aggressive firewall/anti-virus settings could also contribute to the issue. Try temporarily disabling any fireware or anti-virus software to see if Sonar will authorize. 

Thanks for the response Dan,
 
CCC Is running perfectly and connected to the internet
 
UAC is completely turned off (I have tried running CCC as Adminstrator and Launching witin CCC and also Sonar Platinum directly)
I only use windows firewall and Microsoft Security Essentials  anyway I disabled these to try and  Authorise but still no luck I also added a permission in Windows Firewall for CCC and Sonar Platinum.
 
I'm really at a loss now 

What about trying, right clicking on ccc and run as administrator?
just in case there is a funky setting in windows