paulo
Anderton
Skyline_UK
Ooh, this must mean....
Ok, I won't say it.

Personally, I'd be willing to bet it's more about getting people to move off X2 and X1. If nothing else, that would make support's life much easier and improve customer satisfaction.
Yes indeed. Why fix what people have already paid for in the expectation that it would actually work when you can charge them extra for fixing it ?
FYI, Cakewalk is under new management and there have been
five revisions to X3 since that change. These have fixed progressively more bugs and also, introduced new features. If it makes you feel better, think of the $75 upgrade as buying you the full version of Addictive Drums, Melodyne Singletrack, the Blue Tubes suite of plug-ins, AAS Strum Acoustic, Gobbler storage access, Tape Emulation, Lounge Lizard, and BiFilter 2...and
just happens to throw in a more stable than ever program with the best comping, flyout EQ, VST 3 support, ARA integration, track colors, and a lot more.
The fact is that X3 had a fantastic rollout, attracted many new users, and been called the best and most stable version yet by the majority of existing users. Cakewalk can either devote their limited resources to supporting the people who continue to support the company and want to move forward, or spend those resources on an ever-diminishing number of people using a program that was introduced almost two years ago under a
very different corporate umbrella and which followed a very different path.
I also see from the sigs here that quite a few people seem capable of making music with X2, as I did before X3 appeared. On my YouTube channel, 10 music videos were posted that I did with X2, while 9 have been done since X3 was introduced. I never felt more constrained by Sonar's bugs than I did with bugs from any other company's software.
The tech support comment relates to the fact that Cakewalk is one of the
very rare companies that offers free phone and other support.
By the standards of this industry, how Cakewalk handles support is economically insane - especially for programs that are years old. Yet Gibson has supported Cakewalk's desire to keep it free for as long as humanly possible. That would at least be easier to pull off if everyone was on X3.
Sure, Cakewalk could charge $99 per incident like other companies do, and enrich the coffers to hire a cadre of programmers dedicated to exterminating a few bugs in programs created under different ownership and which have reached end of life. However, I think most people would prefer paying $75 for a whole bunch of software, receive a superior program in return that has benefited from five distinct (and free
) round of revisions, and retain free support. YMMV.