Hello all,
I just had a Platinum crash and since that, my virtual keyboard is now so small it is useless:
 
 
 
I reinstalled the base program over itself, but that didn't change anything.  Does anyone know what this is about and how to correct it?

Well, that didn't work. Can someone tell me how to display an image in a post?

You cant upload photos from your computer. you need to use an online imaging host site like Imgur.
 
Now about your graphics issue. What caused the crash ? Have you tried reinstalling/updating your graphics driver ?
Could be a resolution problem.

Thank you, Chuck.  Amended above.
 
Crash may have been due to using a 4k tv for a monitor.  I put my regular monitor back.

FWIW, there have been graphical issues in SONAR caused by using any dpi scaling with Windows. This doesn't manifest itself everywhere within SONAR, but there have been issues noted with fonts and GUIs over the years. If you had re-scaled Windows with the 4K monitor, this could also be a culprit (in addition to the others Chuck mentioned).

Yours looks like the frame around the edge is missing? My screenshot didn't capture the whole screen but the GUI is the same size as any of the keyboards as say, the GUI for True Pianos or SI Electric piano.  
 

mettelus
FWIW, there have been graphical issues in SONAR caused by using any dpi scaling with Windows. This doesn't manifest itself everywhere within SONAR, but there have been issues noted with fonts and GUIs over the years. If you had re-scaled Windows with the 4K monitor, this could also be a culprit (in addition to the others Chuck mentioned).

I didn't intentionally re-scale anything.  Is there a way to re-scale to my regular monitor?  How would I do it?
 
I don't know what happened to the vk, but it's really annoying.

Have you tried placing the mouse cursor at one of the edges or corners of the VK window and dragging it out?

Strryder
Have you tried placing the mouse cursor at one of the edges or corners of the VK window and dragging it out?

Yes, I have, but it didn't work.  No drag handles appeared. I'm waiting to see what other surprises turn up...

Well, I have similar issue on one of my comp. I reinstalled whole OS and Sonar but still issue persist. I tried to report it but nobody from support did care about it. Also at some version CAPS switch stopped to work (this issue repeats on both my machines).
Unfortunately I didn't  find solution. I am using virtual keyboard version with alpha keyboard (shortcut Alt+0) if don't want to bother with connecting midi and need something simple.