• SONAR
  • Sonar Platinum Demo Mode
2017/12/13 11:34:37
asimmd
I just tried to run Sonar and it says I am running in demo mode contact support.
There isn't any support to contact does this mean i'm screwed?
 
2017/12/13 11:39:17
anydmusic
There are still some people working and this has been fixed for others.
 
Not sure whether you need to try raising a support request or whether they will see it here and fix it for you. I would try the former until someone who knows better suggests the best way forward.
2017/12/13 12:02:11
asimmd
Thanks I have contacted support and I await there reply.
 
2017/12/13 12:40:14
asimmd
All fixed now - Thanks Cakewalk
 
2017/12/13 15:30:51
Cactus Music
Glad you fixed it, But I found that all you had to do was open and run CCC. ( for now anyway) 
2017/12/13 19:12:00
g_randybrown
I posted in another thread that mine went into demo mode and learned it happened to someone else and then it fixed itself.
I was very relieved thinking mine would correct itself but I'm still getting demo mode.
I just called the number in the email they sent me (stating they had cancelled my membership) and there was no answer at all.
How did you contact support asimmd?
Johnny, I just launched Splat from CCC and still get demo mode.
 
Thanks very much,
Randy
 
2017/12/13 19:34:36
Cactus Music
I guess it depends on if you were fully paid up or not. It only happened on my Office computer that I don't actually use Sonar, but it's a back up copy and at the time outdated. I hadn't even run it for months.  I just opened CCC  and after it had scanned Sonar the demo mode went away. I didn't even update it. I only use it for reference when helping here. But a few had posted this same solution. It's one of those things that makes me nervous about the on line system going haywire on us. So I have one DAW on line and one offline.  
2017/12/13 19:45:23
g_randybrown
I guess it depends on if you were fully paid up or not.
Actually the person that said it fixed itself was like me, 6 months into the rent to buy plan.
I would be happy to pay my balance if I could own the last release.
2017/12/13 19:58:08
Cactus Music
I would try e mailing Cakewalk or even a PM to one of the surviving employees like Neil. They seem sincere in helping people with these issues. 
2017/12/13 20:02:49
g_randybrown
Thanks very much, I'll do that.
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