Okay, it appears I need some specific troubleshooting support - Waves reckons the plugin is not support on Sonar but I told them I'm using Cakewalk, which is supported, so i hope they correctly read my email this time. Anyway, I've sent several crash reports to Cakewalk and selected 'be notified' but have not heard anything back...they seem to have gone through as opposed to the old Sonar send files which always seemed to have some connection problem.
So...to cut to the chase, how do I now get tech support for Cakewalk?