Just had my email from Overloud - brilliant customer service, obviously musicians who understand musicians, and a real class act! Well done to Overloud for being so quick and positive to react!

Wow. Overloud's making real fans here - I wish other developers had this level of commitment to keeping their users.

Hello,
we are starting to deliver the licenses right now!
We have received thousands of requests and we are processing them in chronological order.
 
Please note that REmatrix Solo will be delivered as a REmatrix Library.
In fact the Cakewalk REmatrix Solo was a ProChannel module, which is a Cakewalk proprietary format, so it cannot be opened into other DAWs "as is".
So, we decided to pack the REmatrix Solo content (i.e. all the IRs and presets) into a REmatrix library that you can use within the free REmatrix Player. REmatrix Player, by the way, is a richer version if compared to REmatrix Solo.
The installation instructions are provided in the email messages we are sending now.
 

So will there be a copy of Rematrix Player included?
It says on th eweb site that you have to buy a Rematrix library to get Rematrix Player ;-)

Just got my e-mail! Thanks again.

Got mine, thanks Overloud - refreshing to see such generous customer service!
 
EDIT: the links for TH3 aren't showing up?  FIXED (again, great service!)
 
@jbraner - yes, the player is included.

AndrewLMacaulay
Just had my email from Overloud - brilliant customer service, obviously musicians who understand musicians, and a real class act! Well done to Overloud for being so quick and positive to react!

When did you send your email to them?
I sent a mail at the beginning of last week and haven't heard back yet. The message on their site say I'd hear back after 3 working days.
I don't want to be pushy, as they are being super generous, but how long did it take for you?
 
 

The links to TH3 does not show a download link. Contacted Overloud already.

TH3 links are now fixed.

Overloud is sending the email in chronological order. My last name started in C and I just got rhe email minutes ago.