2015/05/29 06:11:35
Soundwise
I have installed the MC7 with all available content and I don't see any modules in the mixstrip but the EQ. Where is the Grit, Space and Max?
 

 
2015/05/29 09:01:38
Beagle
I answered you in the other thread you posted the question in. 
 
but basically you just have to right click on the header of the EQ to get a menu allowing you to INSERT a module.
2015/05/29 15:21:44
Soundwise
Beagle
I answered you in the other thread you posted the question in. 
 
but basically you just have to right click on the header of the EQ to get a menu allowing you to INSERT a module.

I tried every possible mouse click prior to posting in this forum. I can't insert or replace a module with a mouse click. The workaround is to load a track template which contains all 4 mixstrip modules and save it as a MS preset.
I don't find it very convenient though so I'm looking for a better solution.
 
2015/05/29 15:27:14
scook
Try running a VST reset. These instructions are for X3 but it works the same in MC7 http://www.cakewalk.com/S...ommended-for-Upgraders
2015/05/29 15:47:29
Soundwise
scook
Try running a VST reset. These instructions are for X3 but it works the same in MC7 http://www.cakewalk.com/S...ommended-for-Upgraders




That didn't work either. I'll try the full reinstall with a registry clean up. If that won't help I'll be looking for developers assistance.
 
2015/05/29 16:05:29
Soundwise
Full reinstall didn't work. I mean, I cleaned everything - registry, system/user folders from all the traces of the previous installation. The reinstalled app has the same problem - the modules cannot be inserted or replaced with a mouse click.
 
 
2015/05/29 19:40:43
Beagle
I think you're probably going to need to contact tech support.  
2015/05/31 20:02:06
Soundwise
Beagle
I think you're probably going to need to contact tech support.  


Well, I have. No reply so far.
 
2015/05/31 20:48:12
Beagle
I'm sorry to hear that.  I hope they answer you soon.
2015/06/01 12:17:39
Lance Riley [Cakewalk]
Soundwise
Beagle
I think you're probably going to need to contact tech support.  


Well, I have. No reply so far.
 



I sent a message to Tech Support to make sure they got your email. You should get a reply today or tomorrow. Keep in mind that we are not open during the weekends and do sometimes get a lot of mail to respond to on Mondays so it can take an extra day if that's the case but usually we get through most mail on the same day it's received. 
 
Do you own any other Cakewalk products that are currently installed? Also when you open the app do you see a blue message in the bottom left corner that plug-ins have been scanned?
12
© 2024 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account