Lance Riley [Cakewalk]
I sent a message to Tech Support to make sure they got your email. You should get a reply today or tomorrow. Keep in mind that we are not open during the weekends and do sometimes get a lot of mail to respond to on Mondays so it can take an extra day if that's the case but usually we get through most mail on the same day it's received.
Do you own any other Cakewalk products that are currently installed? Also when you open the app do you see a blue message in the bottom left corner that plug-ins have been scanned?
Thank you for your assistance, Lance! I've recieved a message from the Tech Support.
Yes, I see the pop-up VST Scan message, and no, no other Cakewalk products yet. I enjoy using the MC7, so if need be I 'll get its bigger brother. ) But first we gotta find a way to fix this mixstrip issue.