2015/05/28 06:16:52
ludwiglou
Hi,
 
I have recently installed music creator 6 on my new windows 8.1 laptop but have some display problems with the quick start menu. When it loads, the menu is displaced and the drop down boxes appear over the text and the music creator logo on the blank blue screen is off to one side. I have tried running it in compatibility mode for windows 7 but nothing changed.
 
I would appreciate it someone knows what to do.
 
Thanks,
 
Lewis
2015/05/28 09:24:35
Beagle
are you running windows 8 32bit or 64bit?
2015/05/28 09:28:14
ludwiglou
64 Bit
 
2015/05/28 12:25:54
Beagle
It is supposed to run in 64bit even tho it is a 32bit application.  as you said you've tried running in win7 compatibility mode, I would also try running "as administrator"
 
what are your computer specs?  especially your CPU, RAM and your video card specs.
2015/05/29 11:17:13
ludwiglou
I have tried running as admin too. 
 
Lenovo Y500
I7-3630QM @ 2.4 GHz
8.00 GB RAM
NVIDIA GeForce GT 650M
2015/05/29 12:51:19
Beagle
I'm grasping at straws now, because I'm not sure how to help you.  but have you updated MC6 to the latest revision?
 
http://www.cakewalk.com/Support/By-Product
 
If that doesn't work, then I suggest contacting Cakewalk support directly about the problem.
 
http://www.cakewalk.com/Support/Contact
2015/05/29 22:01:48
57Gregy
Try changing the display resolution.
2015/05/30 09:08:25
ludwiglou
Thank you for the help but non of the options work. I will contact them via email and see if they can help.
 
Lewis
2015/06/01 12:07:08
Lance Riley [Cakewalk]
Sounds like you may have a higher DPI setting engaged. Give this a try...
 
1) Right-Click on your desktop and go to "Screen Resolution"
 
2) Click on the link for "Make text and other items larger or smaller"
 
3) Take a look at what you have checked here. Typically Smaller 100% is the default. If you have 125% or something higher checked this may cause some apps to not display correctly.
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