2015/03/02 18:22:41
loumarzeles
So I'm trying to install MC7 on my 64-bit Windows 8 machine, running Command Center as an administrator, and I keep getting this error message:
 
"Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3."
 
Clicking Ignore leads to an installation that won't open -- then I get an error message saying "Missing mfc120u.dll"
 
Can anyone help me undo this undue karma?
 
Thanks.
2015/03/03 15:27:31
Beagle
you might need to contact Tech Support on that one.
2015/03/03 15:37:38
scook
That is what I would do. Sometime this can be a problem with a virus scanner running. Sometimes it is the result of another application running which prevents installer from writing a dll which the other application is using.
2015/03/03 17:01:13
loumarzeles
Thanks to you all for your kind responses! I have contacted Tech Support, waiting to hear back.
 
Lou
2015/03/03 17:04:55
scook
If you can, calling tech support will get you a faster reply.
2015/03/03 21:44:56
Beagle
Unless they've changed their policy, Steve, MC tech support is only available by email/form submission, phone support is not included with MC.
2015/03/03 21:52:59
scook
You are correct...just check the support policy...email only for MC6/7. Won't suggest it again.
2015/03/13 13:07:59
Lance Riley [Cakewalk]
loumarzeles
So I'm trying to install MC7 on my 64-bit Windows 8 machine, running Command Center as an administrator, and I keep getting this error message:
 
"Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3."
 
Clicking Ignore leads to an installation that won't open -- then I get an error message saying "Missing mfc120u.dll"
 
Can anyone help me undo this undue karma?
 
Thanks.


Hi Lou,
 
I have seen this situation happen for a couple reasons one being a virus scanner running while the install is operating as Scook stated but there is another reason that could also cause this if you believe it is not related to a virus scanner.
 
Occasionally when we are doing testing on installers we will also run into this issue because we test many different configurations and it turns out to actually be a windows problem when a Windows Update is ready to be patched. You can rule this out by doing the following...
 
  • Make sure all programs are closed
  • Run windows update and and install any pending updates and restart the machine
  • Run Update again to make sure windows is not again trying to do another update
  • If more updates are available download and restart as necessary
  • Once Windows is done updating you may want to turn this off if you don't frequently restart or turn the machine fully off
  • Begin doing the MC7 install again with any virus scanners turned off
  • You should succeed through the install at this point.
Hope this helps get you installed.
2015/03/14 16:00:27
Jonsco Music Consultant
I HAVING SAME PRODUCTS PROBLEMS & iAM SICK OF ASKING FOR HELP! & WILL TELL EVERYONE WHAT A CRAPPY PRODUCT THEY HAVE i WANT REFUND! 
2015/03/15 12:37:14
gcolbert
I have seen this in the MC7 install.  Turned out to be that I had not run Windows Update recently.  I have gotten into the practice of running Windows Update and REBOOTING now BEFORE installing ANY software (not just Music Creator).  This seems to make a real difference.
 
Glen
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